![COMSERVICE (SINGAPORE) SOLUTIONS PTE. LTD.](https://media.trabajo.org/img/noimg.jpg)
Data Centre NOC Engineer
1 week ago
Job description :
•Provide shift work NOC operations, such as remote hand service, customer support, hotline, etc;
•Supervise Vendors to carry out scheduled NOC maintenance, structure cable installation, cross connect installation, rack installation, etc;
•Escort customer/vendor for Data Halls visit;
•Escalate problem / incident to tier 2 engineers or shift manager;
•Assist Manager / Engineer to handle Customers' IT equipment move-in or testing;
•Assist Manager to update Inventory list / Asset list ;
•Temperature monitoring
Job requirements:
•Degree holder in Facilities Management / Mechanical/Electrical/information technology/network/communication/electronic information/computer
•Minimum 0-1 years relevant working experience, experience in IDC operation centre is preferred
•Familiar with critical facilities including Chiller/Cooling Tower, CRAC, UPS, STS, Genset ... etc.
•Strong PC literacy and proven ability to manage daily activities using various systems including MS Excel, PowerPoint.
•Demonstrated experience in client reporting and preparation of reports required.
•Good command of both written and spoken English and Chinese.
•As most of our clients are China and Hong Kong-based companies and the company's headquarters is in Hong Kong, candidates will need to frequently communicate and coordinate with the headquarters and Mandarin speaking clients to execute/report projects by using English and Mandarin proficiently.
•Excellent people skills and ability to interact with a wide range of client staff and demands
•Other professional certificates are preferred such as IDC data center certificate: EXIN Certificate-Certified Data Centre Professional (CDCP) or other IT certificates.
Switches
Security Administration
Troubleshooting
Hardware
Literacy
Customer Support
Data Center
Inventory
IT Operations
PowerPoint
MCSE
Power Distribution
Excel
Cabling
Customer Service
Facilities Management
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