Assistant Manager, Implementation

2 weeks ago


Singapore Singapore Post Ltd Full time
Job Description

Job Responsibilities

  • Managing all aspects of various complex logistics projects from initiation to closure, including but not limited to initiation, planning, execution, UAT, training, golive, hyper care, handover and closure.
  • Manage and drive the setup of documented guidelines and execution of agreed processes to the highest quality standards, internal controls and incompliance and coordinate all the stakeholders.
  • To analyze the existing lanes to identify opportunities for process optimization and quality enhancement and explore for improvement in cost and SLA aspects.
  • Understanding customers' needs of the process and driving process improvements (focused on process optimization, cost reduction, customer experience and operational excellence)
  • Meets regularly with crossfunctional departments to review weekly/ monthly performance and implement process improvements.
  • Provide weekly project status update report and improvements plan to management team and track the performance, conduct operations process improvement plans.
  • Trouble shoot and work to resolve issues / gaps in operational processes and system integration.
  • Perform Cost assessment for the project or opportunity.
  • Coordination with tech team and vendor for the system integration related matters.

Requirements:

  • Degree or Diploma in Supply Chain / Logistics or related studies
  • At least 3 years of experience in supply chain project management and process design
  • Good project management skills


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