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Assistant Manager, Implementation
2 weeks ago
Job Responsibilities
- Managing all aspects of various complex logistics projects from initiation to closure, including but not limited to initiation, planning, execution, UAT, training, golive, hyper care, handover and closure.
- Manage and drive the setup of documented guidelines and execution of agreed processes to the highest quality standards, internal controls and incompliance and coordinate all the stakeholders.
- To analyze the existing lanes to identify opportunities for process optimization and quality enhancement and explore for improvement in cost and SLA aspects.
- Understanding customers' needs of the process and driving process improvements (focused on process optimization, cost reduction, customer experience and operational excellence)
- Meets regularly with crossfunctional departments to review weekly/ monthly performance and implement process improvements.
- Provide weekly project status update report and improvements plan to management team and track the performance, conduct operations process improvement plans.
- Trouble shoot and work to resolve issues / gaps in operational processes and system integration.
- Perform Cost assessment for the project or opportunity.
- Coordination with tech team and vendor for the system integration related matters.
Requirements:
- Degree or Diploma in Supply Chain / Logistics or related studies
- At least 3 years of experience in supply chain project management and process design
- Good project management skills
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