Sales & Operations Execution Manager Performance &

2 weeks ago

Singapore ZOETIS SINGAPORE PTE. LTD. Full time
As Zoetis continues to grow, the role of the Sales and Execution (S&OE) Coordinator is of critical importance. This role reports to the Regional Performance & Customer Center of Excellence Lead.


As the S&OE Coordinator, you will facilitate and oversee the S&OE process to address short-term supply chain execution issues and drive decision-making by collaborating and partnering with cross-functional teams within the organization.

You will ensure robust and effective internal customer service by coordinating issues by priorities, empowering teams to act on resolution, and promote transparency towards the Commercial organization.


This role has three primary functions:

  • Lead the sales & operations execution process to ensure the timely and effective resolution of short-term execution issues, risks, and opportunities.
  • Oversee the Demand and Supply planning coordination to make sure significant forecast variations are explained and production plan are adherent to the business needs
  • Build the connection and transparency within internal customers, including the Commercial and Site organization and close the loops for decisions escalated towards the S&OP review.

The critical responsibilities of the S&OE Coordinator are:

  • Enhancing the Customer Experience by ensuring a robust sales & operations execution process to address and manage the short-term horizon.
  • Driving transparency, empowerment, and structure in the shortterm issue resolution by partnering with crossfunctional teams in order to coordinate responses and prioritizations to meet customer needs.
  • Leading in Data & Analytics by leveraging to data to bring insights, drive performance, and generate continuous improvements.
  • Maintaining a High-Performing Organization by driving adherence to core processes while ensuring a diverse, inclusive and collaborative work environment

Responsibilities include:

  • Ensure that supply issues in the shortterm horizon are analyzed by relevant stakeholders in the Global Manufacturing and Supply organization; including proposing mitigating actions to be executed to drive resolution, according to the priorities identified
  • Ensure root cause ́s comments for the relevant forecast variations versus last period, in order to increase transparency on the business needs and to feedbacks around viability for the proposed plan
  • Advocate accountability and empower teams to act upon issues that fall under their scope.
  • Promote the adherence to thresholds and tiering of issue classification to ensure issues are brought to the right platform as fast as possible and in line with decision authority.
  • Facilitate the S&OE process and recurring meeting cadence with the right audience and agenda, liaise with S&OE attendees to drive shortterm execution management and ensure discussions are decisionoriented.
  • Ensure an effective feedbackloop from S&OE process to counterpart Commercial organizations, including visibility and transparency on decisions made.
  • Develop relationships across the organization by identifying key relationships, empowering teams, and coaching or training as appropriate.
  • Lead team to adopt new ways of working and actively promote the use of tools and processes in place.
  • Play an active role as first point of contact with regards to the S&OE process and structure.
  • Measure effectiveness and performance of the process through metrics and key performance indicators, while driving continuous improvement.
  • Identify issues, demand or supply gaps and risks to be escalated for S&OP review; and coordinate decisions back to the S&OE forum.
  • Cultivate a culture of trust in the systems and tools in place, while promoting a datadriven mindset to ensure accurate information is updated and available for the review process.
  • Collaborate with the Performance and COE and PowerBI development teams to gather, prioritize, and release enhancements and improvemens to the S&OE dashboard (issuelogging tool).
  • Understand the nature of products across platforms and markets, facilitate that resolutions proposed fit the scenario and oversee consistency of data that accurately reflects the supply and demand situation.
  • Drive compliance within the region for the monthly demand consensus meetings and S&OE processes to ensure S&OP process focus on medium to long terms priorities
  • Provide regular updates on performance to key commercial and GMS stakeholders.
  • Cultivate team members building relationships with key commercial partners within their region and global GMS partners.
  • Ensure a diverse, inclusive work environment where colleagues value their work experience and their skills are developed and strengthened.

  • Case Officer, Development

    2 weeks ago

    Singapore AMP Singapore Full time

    The Development and Reintegration Programme (DRP) was launched on 10 March 2017. The programme aims to provide a structured and holistic approach in the provision of a reintegration programme for clients, commencing from incarceration to post-release, and aftercare. The aftercare component allows clients to have a network of support after their release. Case...

  • Case Officer, Development

    2 weeks ago

    Singapore AMP Singapore Full time

    The Development and Reintegration Programme (DRP) was launched on 10 March 2017. The programme aims to provide a structured and holistic approach in the provision of a reintegration programme for clients, commencing from incarceration to post-release, and aftercare. The aftercare component allows clients to have a network of support after their release. Case...

  • Research Analyst

    2 weeks ago

    Singapore AMP Singapore Full time

    Responsibilities: Produce quality research on specific topic(s) assigned by the Board Analyse data and provide writeup Present complex information effectively to a range of audiences Oversee contents, editing and publishing of publications both in print and electronic media Review RIMA's research output and make recommendations to the Board Publish...

  • eShop Marketing Executive

    4 weeks ago

    Singapore SINGTEL Full time

    Responsibilities:Assist eShop Campaign Operations Manager in planning and executing campaigns and tactical activities to drive online sales, traffic, and contribution through affiliated marketing partners (AMP). Collaborate with design teams and Marcom to develop marketing collaterals. Assist AMP to manage content across various areas on , e-marketing...

  • eShop Marketing Executive

    2 weeks ago

    Singapore SINGTEL Full time

    Responsibilities:Assist eShop Campaign Operations Manager in planning and executing campaigns and tactical activities to drive online sales, traffic, and contribution through affiliated marketing partners (AMP). Collaborate with design teams and Marcom to develop marketing collaterals. Assist AMP to manage content across various areas on , e-marketing...

  • eShop Marketing Executive

    4 weeks ago

    Singapore SINGTEL Full time

    Responsibilities:Assist eShop Campaign Operations Manager in planning and executing campaigns and tactical activities to drive online sales, traffic, and contribution through affiliated marketing partners (AMP). Collaborate with design teams and Marcom to develop marketing collaterals. Assist AMP to manage content across various...

  • Marketing Executive

    2 weeks ago

    Singapore BGC GROUP PTE. LTD. Full time

    Roles & ResponsibilitiesHighlightsContract Duration: 1 year contract Location: Serangoon North Working hours: 8.30am - 6pm, Monday - Friday Salary Range: Up to $3,000 per monthJob DescriptionAssist eShop Campaign Operations Manager in planning and executing campaigns and tactical activities to drive online sales, traffic, and contribution through affiliated...

  • SNOW/SCSM Portal Developer

    7 days ago

    Singapore timesjobs Full time

    :Provide support to Commercial & amp; International Client DeliveryEngagement Camp team on service delivery related matters in Commercial Sector portfolios.Commercial & amp; International service delivery function.The service scope is to provide day to day support of delivery matters for managing customers requirements and Service Level Agreements.Job...

  • SNOW/SCSM Portal Developer

    7 days ago

    Singapore timesjobs Full time

    Description:Provide support to Commercial & amp; International Client DeliveryEngagement Camp team on service delivery related matters in Commercial Sector portfolios.Commercial & amp; International service delivery function.The service scope is to provide day to day support of delivery matters for managing customers requirements and Service Level...

  • Plating Operator

    2 weeks ago

    Singapore FLINTEX CONSULTING PTE. LTD. Full time

    Responsibilities: Operate manufacturing equipment such as plating line and rereeler. Use of the measuring equipment, solder pot and X'ray machine to perform quality check on parts as per checklist. Inspect product and material to ensure that they meet specifications. Maintain production data such as quantity on scrap, good part, changeover and set up hours,...

  • Analyst / Associate, Mergers & Acquisitions

    7 days ago

    Singapore ING Full time

    ING Wholesale Banking in Singapore  We began operating in Singapore in 1987 where we host the regional Asia Pacific headquarters. With over 300 financial experts, we are the largest wholesale banking branch in Asia. ING stands out in the Asia Pacific region because we go a step further for our customers. We look at things from the client’s perspective...

  • Technical Services Manager

    2 weeks ago

    Singapore Hawker Pacific Full time

    Summary:Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of...

  • Regional Sales Development Executive

    2 weeks ago

    Singapore Timeo-Performance Full time

    Our client is one of the largest air carriers in the world. We are pleased to partner them to look for a Regional Sales Development Executive. The Sales Development Executive is responsible for designing, implementing and driving the standardized regional sales processes to steer the sales performance. He/she works in close cooperation with the local Sales...

  • Interior Design Intern

    4 weeks ago

    Singapore AMP Design Co Pte Ltd Full time

    Qualifications:Professional Certificate/NiTEC / Diploma in Interior Design or any related fieldsMinimum 1-2 years of work experience with experience in Interior Design / Project ManagingRequirements:Full-time positions onlySpeaks another language besides English. (Ability to converse in Mandarin is a bonus – to handle queries and feedback from Mandarin...

  • Mfg Operations Director

    2 weeks ago

    Singapore Applied Materials Full time

    Key Responsibilities Provides executive leadership to a major manufacturing / supply chain function supporting a large and complex business unit. May lead functional operations at multiple manufacturing sites. Establishes and monitors production using metrics/budgets through systems, and initiates appropriate corrective action as needed and based on results....

  • Vp of Operations Healthcare, Sea

    2 weeks ago

    Singapore Alcott Global Full time

    Location: SingaporeOne of our MNC clients in the logistics industry is looking for a VP of Operations, Healthcare, SEA.Responsibilities:- Operational Management To lead end to end supply chain flow including Planning, Coordinating, and monitoring the receipt, secondary assemblies, and delivery of goods. Ensure the efficient utilization of space and...

  • Field Sales Manager

    2 weeks ago

    Singapore Glanbia Performance Nutrition Full time

    Join the worlds #1 Sports Nutrition brandAt Glanbia Performance Nutrition (GPN), our mission is to inspire people everywhere to achieve their performance and healthy lifestyle goals We are a global leader in performance nutrition and have a portfolio of brands, including Optimum Nutrition (ON), BSN, Isopure, THINKThe Field Sales Manager is responsible for...

  • Manager, Sales Performance Management

    2 weeks ago

    Singapore Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Senior Web Developer

    4 weeks ago

    Singapore A PLUS MANPOWER SERVICES PTE. LTD. Full time

    Annual Remuneration Package: SGD 60K-70K Location: City Hall Working Hours: Monday-Friday, 9:00am to 6:00pmJob Highlights: Flexi work arrangement, Flexi health benefits, Annual company trip, other staff benefitss Collaborate closely with UX/UI designer to create highly interactive and user-friendly web applications Prepare test plans, and conduct SIT and UAT...

  • Senior Web Developer

    4 weeks ago

    Singapore A PLUS MANPOWER SERVICES PTE. LTD. Full time

    Annual Remuneration Package: SGD 60K-70K Location: City Hall Working Hours: Monday-Friday, 9:00am to 6:00pmJob Highlights: Flexi work arrangement, Flexi health benefits, Annual company trip, other staff benefitss Collaborate closely with UX/UI designer to create highly interactive and user-friendly web applications Prepare test plans, and conduct SIT...