Claims Assistant Manager, Vendor

2 weeks ago


Singapore Liberty Insurance Pte Ltd Full time

Job Summary

Responsibilities:

SG Vendor Management (50%)

  • Develop and implement a comprehensive vendor management strategy for all LOBs
  • Manage vendor selection, onboarding, and termination processes, ensuring compliance with company policies
  • Foster and maintain strong relationships with vendors through regular communication and performance reviews
  • Monitor and track vendor performance using key performance indicators (KPIs), taking necessary actions to optimize processes and costs
  • Negotiate contracts and service level agreements (SLAs) with vendors to ensure the best possible terms for the company
  • Collaborate with relevant teams to ensure seamless vendor management and resolve any issues promptly
  • Continuously assess the vendor landscape and identify opportunities for improvement or cost savings

SG Process Improvement & Project Management (50%)

  • Execute claims projects with discipline to deliver loss cost and expense savings through the Claims Master Plan for both IT and nonIT related projects
  • Liaise with stakeholders to establish project plans, monitor execution, remove bottlenecks, and escalate issues to claims leaders as needed
  • Prepare business requirements documents (BRD) and business cases, collaborating with IT and claim leaders to prioritize and implement initiatives
  • Drive claims operational excellence by researching industry best practices and continuously improving project management processes and methodologies
  • Conduct monthly checkins with AMCM claims leaders to follow up on planned initiatives, monitor progress, and prepare status reports

Job Requirements

  • Bachelor's degree in Business Administration, Finance, or a related field
  • 3+ years of experience in vendor management and/or project management
  • Strong analytical, problemsolving, and communication skills
  • Proficiency in Microsoft Office and project management software
  • Ability to manage multiple projects simultaneously and meet deadlines
  • Knowledge of insurance claims processes is a plus
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