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Assistant Quality Manager
2 weeks ago
Job Description & Responsibilities
- Ensure quality assurance of daytoday operation of 4 laboratory while ensuring compliance to ISO17025:201
- Answer to customer question related to quality of their calibration report.
- Work together with sales team to ensure vetting of enquiry of calibration work perform is within scope of accreditation.
- Monitor of laboratory references are within specification, proper maintenance of references is carried out, verification of references is performed. Traceability is ensured.
- Ensure calibration work are carried out as per written laboratory procedures.
- To attend to & handle customer complaints
- To assist in reviewing external service provider & supplier & review their criteria.
- To plan & carry out or participate in interlaboratory comparison & proficiency testing.
- To rectify & monitor lapse in management system.
- To assist in internal & external audits.
- Continuous improvement, Implementation & maintenance of Laboratory/work procedures/methods & documentation.
- Keep up to date with international standards used in our procedure.
- To communicate with customer when the instrument is observed to be outofspecification
- To communicate the importance of meeting customer as well as statutory and regulatory requirements within the organization.
- To ensure that the integrity of the management system is maintained during changes to the management system as planned and implemented.
- To ensure proper documentation & SOP are kept up to date.
- To initiate & carry out corrective action when a nonconformance is detected & review its effective.
- Attend to customer site/premises visit & assist in ad hoc onsite services or calibration duties.
- Organize & assist in management review.
- Perform data analysis to resolve quality issues.
Requirement
- A degree in engineering or science.
- A 7year experience in ISO17025 laboratory management system & ISO9001 management system.
- A 7year experience working calibration laboratory & have various understanding of calibration procedures in field of dimensional, temperature, electrical, mechanical & pressure.
- Knowledge in measurement uncertainty (GUM), capable of implementing & evaluating measurement uncertainties budget table, ILAC-G8:09/201
- Decision Rules & Statement of conformity.
- Able to work independently with strong analytical, problemsolving and organizational skills, and a good eye for detail is essential
- Good oral and written communication skills.
Our Office Address:
Block 5002, #02-05 Ang Mo Kio Avenue 5
Techplace II
Singapore 56987
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