Customer Success Ambassador

2 weeks ago


Singapore NAVIGATOR INVESTMENT SERVICES LIMITED Full time
**Purpose of the Role
To fulfil the need to handle the transition and being the evangelist for Grow platform towards our advisor

**Role Attributes

  • Exceptional customer service experience
  • Independent and selfdriven individual
  • Eloquent and negotiation skills would be very helpful
  • Mature mindset with capability to identify the right thing to do
  • Ability to selfstart and excellent interpersonal skill across all level within any organization
**Key Responsibilities

  • To promote awareness of company's brand and platform as well as services, campaigns, and products
  • Develop training plan and coordinate with internal / externa teams
  • Collaborate with our Product teams with feedbacks received through the daily duties for continuous improvements.
**Requirements
**Experience

  • 13 years of experience to speaking to external professionals
**Product Knowledge

  • Any knowledge in investment products such as Unit Trust will be bonus.
  • Technical knowhow is important
**Other Skillsets

  • Eloquent and well versed in conversations with internal and external stakeholders
  • Able to work independently and work well across internal teams to gather everything needed to carry out the daytoday tasks.

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