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Corporate Kyc Specialist

4 months ago

Singapore AxiCorp Full time

Context


Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts For Difference (CFDs) and Financial Spread betting.

Our business has evolved into a world class, multifaceted brokerage with offices in six regions.

With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end to end trading experience available, servicing traders of all levels from beginners to institutional level clients.


Our Axi values are:

  • Selflessness we are a team, who know that together we are stronger
  • Trust we have confidence in our teammates to do the right things for the business and for each other
  • Ambition we are passionate, focused and driven
  • Accountability we step up, take ownership, and take pride in our work
  • Respect we believe everyone is appreciated, included and listened to

Position Purpose


Represent the Organization & the Global Client Experience department to establish a client-focused Onboarding journey that differentiates Axi from the competition and ensuring regulatory standards are met.


Major Responsibilities

  • Assist the Team Leader in all aspects of daily operations through supervision of daytoday execution of onboarding queues, and communicate to TL challenges, issues, and feedback of team members
  • Assist to outline and monitor individual KPIs, team goals, delivery of tasks, and ensure deadlines are met
  • Reporting/contacting thirdparty software for issues encountered within the shift
  • Responsible for new hire training and existing members uptraining and coaching. Ensure that members are always up to date with the current SOP changes
  • Conduct KYC procedures and ongoing due diligence under multiple regulatory frameworks for prospective and existing client accounts (account onboarding)
  • Promote a high degree of global onboarding knowledge and compliance standards amongst client facing teams
  • Safeguard client privacy and ensure all SOPs are compliant to relevant laws and regulations
  • Identify, record and resolve/escalate suspicious findings following wellestablished escalation and reporting obligations
  • Adhere to established policies, guidelines, procedures and proactively participate in ongoing training plans to meet the changing competitive and regulatory landscape
  • Exceptional communication & collaboration with key stakeholders to identify, action and develop due diligence processes to achieve higher operational efficiency
  • Proactively participate in assigned projects that promote client value, operational efficiency, and innovation
  • Meet and exceed KPIs set on a daily, weekly, and monthly basis

Essential Criteria

  • Experienced in Corporate KYC requirements
  • Good communication skills with Internal and External Stakeholders
  • Abe to work with tight timelines for KPIs
  • Team player/contributor with strong communication, presentation analytical and problem solving skills
  • Strong stakeholder management skills to deliver a personalized and excellent client experience
  • Possess advanced Excel, PowerPoint and Words skills, Familiarity with SaaS, API and Cloud topics would be an advantage
  • Takes initiatives, ownership, and is committed to challenges to status quo