Senior Product Specialist

2 weeks ago

Singapore Johnson & Johnson Full time

The Senior Product Specialist is responsible for building relationships with key accounts and manages a group of key accounts and territories.


The position will develop business opportunities across the Orthopaedics range of products with the objective of achieving/exceeding the sales and profit targets for both Franchise and Account-based Business Plans.


The role is also responsible for developing long-term positive customer relationships to build customer loyalty and confidence in Johnson & Johnson as a preferred supplier.


Reporting Line
This position reports to Sales Manager, Orthopaedics.

Responsibilities:

  • Achieve / exceed assigned account sales targets & gross profit contribution in key accounts.
  • Identify development opportunities and increase unit growth, profitability and market share for target customers.
  • Achieve high levels of customer satisfaction through customer relationships, product support and services.
  • Improve the efficiency and effectiveness of customer delivered health care services to patients through inservice education and training where appropriate.
  • Support sales, marketing and franchise teams and other Johnson & Johnson business/functional unit members through a cooperative and constructive approach to sales meetings, internal company relationships, account development and the resolution of daytoday business issues.
  • Manage Account information through effective, timely reports and accurate customer records.
  • Continuously improve product knowledge and selling related skills to provide improved service to customers which differentiate Johnson & Johnson from competitors.
  • Engage in product portfolio management and set strategic directions based on customer needs and business goals.
  • To undertake any other duties or responsibilities deemed necessary, for the advancement of the Company

Qualifications:

  • A Bachelor Degree
  • Preferably with Orthopaedics or medical device experience.
  • 35 years of selling experience with strong sales record.
  • Must be willing to work long and irregular hours, including weekends
  • Ability to conduct sales mapping, Pre-Call Planning and post call review and followups
  • A strong team player with excellent interpersonal, communication & presentation skills.
  • Strong, demonstrated leadership qualities, driven by a passion to excel in a customercentric and innovative organization.
  • Possess a valid Class 3 driving license is preferred

Desirable characteristics

  • Ability to manage external customer demands and build relationship within assigned accounts
  • Ability to handle complexities of account from different stakeholders involved in the decision
making process- Plan and execute sales strategies to convert customers through competency of products

knowledge, procedural knowledge and service support- Dynamic and outgoing personality

  • To deliver results under pressure, and possess the ability to handle work stress
Location
This position will be based in Singapore.

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