Security Engineer

2 weeks ago


Jurong, Singapore GECO Asia Full time

Job Requirements:

  • Manage, configure and upgrade a wide variety of security technologies
  • Respond to managed security technologies fault alerts and/or customer escalation
  • Troubleshoot productspecific technical issues within SLA and work with internal teams/external vendors to resolve technical issues
  • Perform incident/problem escalation within SLA to internal technical teams or external product vendor
  • Prepare and submit Incident Reports on high severity incidents
  • Respond to inbound Change Requests (CRs), Service Requests (SRs) or other queries within SLA.
  • Perform regular configuration backups on managed security products
  • Plan and coordinate Maintenance Windows with customer on necessary software patching and version upgrades.
  • Create and update technical documentations on managed security technologies
  • Generate monthly reports according to service scope requirements
  • Adhere to organization and project security policies, procedures and security best practices

Technical Skillset Required:

  • Network Security
  • Blue Coat ProxySG Series, CyberArk PAM, Banff Cyber / Cloudsine

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