Technology Specialists Ic5

2 weeks ago

Singapore Microsoft Full time
As a

G

lobal Black Belt (GBB)
***
Solution Specialist

- Artificial Intelligence, you will be a technical solution expert within our worldwide AI commercial solution area organization working with strategic customers to help establish their AI Strategy, prioritizing key use cases that drive differentiated business outcomes. You will share Microsoft's AI capabilities, roadmap and envision with customers how AI can transform and drive co-innovation in their business. You collaborate with a team of deep technical experts to build solutions that orchestrate large language models, Azure OpenAI services, vision, speech, machine learning using modern app development principles. You will work closely with customers in workshops to identify and prioritize use cases, design and build rapid prototypes and support minimum viable product (MVP) solution design to production deployment. You will be joining a team of highly skilled experts across the company who are driving some of the most strategic and innovative customer AI projects.

This role will require travel to customer sites.


The GBB organization is a team of highly specialized and technical professionals within our Microsoft Customer & Partner Solutions organization (MCAPS) who work with customers to enable some of the most complex and innovative solutions, providing differentiated technical leadership and guidance along the way.


The AI GBB team is a growing organization that consists of Specialist and Technology experts, who focus on specific domains, industries, and workloads, such as Azure OpenAI Service, Azure AI Services, Application Development and Machine Learning.

Microsoft's mission is to empower every person and every organization on the planet to achieve more.

As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals.

Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.


Responsibilities:

As the

AI
***
S

olution

Specialist on the Global Black Belt team, you will:


  • Build and Enable solution selling
    expertise across mainstream sellers, being a trusted coach and model seller, leading with a technical solution sales approach, orchestrating partners, engineering, and championing the voice of customer, partner and field to global stakeholders. (20% of your time)

Qualifications:

Required/Minimum

Qualifications:

  • Bachelor's degree in computer science, Information Technology, Business Administration, or related field AND 4+ years of technologyrelated sales or account management experience.
  • OR 5+ years of technologyrelated sales or account management experience
  • OR 5 years of experience in SaaS, IaaS, and PaaS sales or consulting

Additional

or Preferred

Qualifications:

  • 7+ years of technologyrelated sales or account management experience.
  • OR bachelor's degree in information technology, or related field AND 6+ years of technologyrelated sales or account management experience
  • OR master's degree in business administration (i.e., MBA), Information Technology, or related field AND 3+ years of technologyrelated sales or account management experience.
  • 4+ years of solution or services sales experience.
  • Experience and skills with Azure AI services
  • Knowledge of the AI opensource ecosystem
  • Experience with building AI and machine learning solutions, Machine Learning Operation frameworks, and leveraging specific machine learning architectures (e.g., deep learning, LSTM, etc.).
  • Experience architecting and developing software or infrastructure for scalable, distributed systems and with machine learning technologies.
  • Understanding of Responsible AI practice.
  • Certifications with Azure AI or equivalent industry certifications preferred.
  • Strong understanding of a typical AI, ML & App dev lifecycle and associated operations (Dev Ops, MLOps) for sustainable enterprise installations of cloud architecture
  • Familiarity with core machine learning concepts (ex: compute systems
  • GPU & FPGA, frameworks
  • TensorFlow & PyTorch, tools
  • Jupyter notebooks & VS Code, MLOps techniques etc.)
  • Common understanding of industry or functional scenarios that include machine learning (ex: predictive maintenance, recommendation engines, demand forecasting, knowledge mining, etc.)

Solutioning Skills
-
Stakeholder Management: Disciplined in business management, engages the customer early, with new and relevant insights. Demonstrated experience influencing senior stakeholders across the value lifecycle of large customer cloud & AI engagements.
-
Experienced Seller: Disciplined in opportunity management, meeting sales targets and operational standards. Demonstrated experience and track record in successfully enabling high value customer solutions and meeting/exceeding sales targets. Mentors' other sellers by via

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