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Assistant Store Manager

4 months ago

Singapore THE BAKERY DEPOT PTE LTD Full time
**Duties and Responsibilities:
1. Staff Management

  • Assist Store Manager to oversee all issues, including: staff motivation, recruitment, discipline and training
  • Supervise the activities of Café Associates, Café Baristas and other team members and ensures they are carried out effectively
  • Shift and staff rostering, manage labour costs
  • Periodically perform staff appraisals
  • Train new team members, suggest and provide ongoing trainings for your team members
  • Good leadership skills, guiding and coaching team members

2. Operations Management

  • Perform regular inspection of food and beverage preparation are according to our Standard Operating Procedures and Recipes
  • Compliance with food safety regulations and quality controls
  • Solicit feedback from customers, resolve customer issues and/or enquiries
  • Enforce hygiene regulations and upkeep store cleanliness
  • Oversee opening and closing duties

3. Café Ambience

  • Upkeep and maintain station and store cleanliness
  • Ensure lightings, music, signages are in good working condition
  • Ensure digital menus, marketing collaterals are uptodate

4. Financial Management

  • Cash handling according to Company procedures
  • Perform daily cash sales deposit
  • Timely submission of reports, shift and staff rosters, timesheets, etc
  • Maintain stock levels and products are sufficiently stocked
  • Handling opening setup and closing reports Minimise wastages and ensure cost effectiveness

5. Personality and Competencies/Skills

  • Enjoys interacting with people and serving customers
  • Friendly, Outgoing and Confident
  • Good and positive communication skills
  • Possess computer skills (Outlook, Excel, Word)Trained eye for detail and customercentric
  • Able to work in a fastpaced environment

6. Experience and Qualifications

  • Minimum 3years working experience in a supervisory role