Branch Operations Manager

2 weeks ago


Singapore HABIB BANK LIMITED Full time

JOB PURPOSE

  • Ensuring smooth running the department complying with the Bank & Regulatory guidelines in order to achieve customer satisfaction while handling their transactions
  • Assist Deputy Head Operations for any general administration work needed
  • Back of Due Diligence Officer (DDO)

Process Development

  • Ensure that all transactions (Cash, Deposits, Remittances, Clearing, Account Opening and Bills for collections) in the department are duly checked and authorised as per bank guidelines
  • Payments /Receipts, remittances and deposits are timely and accurately processed.
  • Account Opening / amendments /closing
  • Stock of Security Stationery
  • Handling of Inactive & unclaimed accounts.
  • Periodic Testing (MEPS+, CTS, DR Drill / BCP)
  • Handling of AML /CFT /KYC related matters
  • Ensure settlement payment send timely
  • Managing / Checking of Cash
  • Attending queries from internal & external customers
  • Correspondences relating to the department/banks

Risk Management & Compliance

  • Adherence to all laws, regulations, policies & procedures & KYC/AML/CFT Compliance
  • Periodic KYC review of customers' accounts (Individuals) for AML / CFT compliance
  • Ensure that risk of the bank is duly mitigated before any authorisation

Customer Service

  • Managing business relationship with customers to ensure customers satisfaction is delivered.
  • Ensure that customers' complaints are timely / promptly / duly addressed.
  • Ensure that statement of account and transactions Advices are timely delivered to customers

Data Collection

  • Maintain up to date customer KYC information / documents
  • Maintain up to date customers' information in the system for AML screening purpose
  • MIS reporting
  • Monitoring ID expired
  • Extract monthly report for Inactive and unclaimed account from the system.

People Management

  • Maintain Punctuality and discipline in the department and branch as well
  • Impart regular training to subordinate to improve their technical /professional skill /efficiency

Minimum qualifications:

  • Degree in Banking and Finance or Business Administration
  • IT Knowledge

Minimum experience:

At least 5 years banking experience in Branch Operations
  • Branch Manager

    2 weeks ago


    Singapore THE IYO BANK, LTD. SINGAPORE BRANCH Full time

    1. Responsible for all the aspects of branch's activities and operations. Oversee all the ongoing projects and operational infrastructure (including accounting, financing, legal, client management) in close liaison with the Japan HQ.Work closely and build relationships with shipping companies (both Japanese and global), in order to further promote the...


  • Singapore TAISHIN INTERNATIONAL BANK CO., LTD. SINGAPORE BRANCH Full time

    Job Responsibilities1) Maintain and compliance with the criteria for the appointment set out in the MAS Notice 622A at all time.2) Lead, direct and control the activities of the Branch, profit centre and all the operations of the organisation. Responsible for the management and conduct of the business of the Branch.3) Establish and oversee budgets, plans,...

  • Branch Manager

    2 weeks ago


    Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Roles & ResponsibilitiesWorking Location: Far East PlazaSalary Range: $ $ $ 200 Attendance Allowance + $ 1000 performance bonus + OverridingJob Summary:As the Branch Manager, you will play a dual role in overseeing the daily operations of the branch while also providing expert beauty advice and personalized service to clients. You will lead and motivate the...

  • Branch Manager

    2 weeks ago


    Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Roles & ResponsibilitiesBranch Manager4 days off a month (Every Sunday and PH off)Working Hour: Weekdays - 11am to 8pm; Weekend - 11am to 6pmWorking Location: Far East PlazaSalary Range: $ $ $ 200 Attendance Allowance + $ 1000 performance bonus + OverridingJob Summary:As the Branch Manager, you will play a dual role in overseeing the daily operations of the...

  • Branch Manager

    2 months ago


    Singapore CULTIVAR ASIA PTE. LTD. Full time

    Roles & ResponsibilitiesOur client is a leading provider of experience-based play facilities in Singapore who provides unique interactive play experiences to children. Due to expansion, they are looking for a Branch Manager to join their team.Key Responsibilities:- Oversee the branches financial performance, including budgeting, forecasting,...

  • Branch Managers

    2 weeks ago


    Singapore ANRADUS PTE. LTD. Full time

    Roles & ResponsibilitiesJob DescriptionIndustry/ Organization Type: Manufacturing/Equipment Rental Position Title: Branch Manager / General Manager Working Location: Vietnam (Ho Chi Minh) / Philippines (Manila) Working Hours: 5.5 days, Monday - Saturday Salary Package: Basic Salary Up to $5,000 + Rental Incentive + Variable Bonus + Accommodation & Company...

  • Branch Manager

    2 weeks ago


    Singapore Charterhouse Consultancy PTE Ltd Full time

    Charterhouse is working with an international well-being organisation which provides spa and beauty services. As a result of their continued growth in the region, our client is in search of a Mandarin speaking Branch Manager to manage the daily operations of the Spas across two prominent locations in Singapore and Kuala Lumpur.About the roleThis role will be...

  • Branch Manager

    4 weeks ago


    Singapore KRUNG THAI BANK PUBLIC COMPANY LIMITED Full time

    Roles & ResponsibilitiesMain responsibilities and tasks1. Planning and determine the branch's business strategy in line with the Bank's goals and policies.2. Oversee the opening all types of corporate accounts and services3. Supervise the operation of credit transactions and consider loans within the credit limit set by the bank, including monitoring the use...


  • Singapore HAPPY FISH SWIM SCHOOL PTE. LTD. Full time

    **Starting Pay & Career Progression as Assistant Branch Manager - $2,700 to $3,000, After confirmation as Branch Manager - $3,500 - $4,000**Work Trial Attachment & Training will be provided to make your career a successful and fruitful journey with us.**Job Overview: The designated advocate for this role will oversee daily operations at a pool branch outlet,...

  • Branch Manager

    4 weeks ago


    Singapore ACTURE BIOTECH PTE. LTD. Full time

    Roles & ResponsibilitiesWe are an established TCM group of companies with more than a decade of experience in this field.We are a modern TCM with aspirations to spread the wonders and long-term benefits of Traditional Chinese Medicine. Focusing holistically on one’s health & wellness, we aim to help individuals feel their best.We have a growing network of...

  • Branch Manager

    2 weeks ago


    Singapore Big Corridor Sdn Bhd Full time

    Job Title: Branch ManagerReporting Line: Area Sales ManagerRole Overview:The Branch Manager is responsible to support the Area Sales Manager on overall business results, sales budget, operational excellence as well as continued sales growth for the assigned branch. He/She is also required to support the whole team on operational scope and foster a positive...


  • Singapore CIMB Group Full time

    **Responsibilities: Strategy and Planning Assist CSM/ASM to manage the branches and provide guidance to branch operations and service network. Exceptional time management, communication and excellent customer service skills. Responsible for all AML/CFT, risk management, compliance and audit matters as a Customer Service Executive ("CSE") targeting a...

  • Branch Manager

    2 months ago


    Singapore FRESVER BEAUTY PTE. LTD. Full time

    Roles & ResponsibilitiesMain Duties & Responsibilities: Report directly to Operation Manager Overall responsible and in charge of the branch’s smooth operations. This includes achieving daily branch sales target, meeting all staff (including SM, therapists and CSOs) monthly target, managing of staff’s leave applications approve staff’s OT, staff’s...


  • Singapore Maybank Singapore Full time

    W- Posted by Wee Lee Tan Recruiter Provide support and assistance in the oversight of operational efficiency of the network of branchesJob Responsibilities Implement measures and ensure adherence to requirements imposed by regulators in the areas of AML/CFT, FATCA, etc; Review work processes at Branches and recommend (develop/implement) improvement...

  • gold Branch Manager

    2 weeks ago


    Singapore Citi Full time

    The Branch Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to grow sales and client base in coordination with the consumer sales team. The overall objective of this role is to grow sales, build customer loyalty and recommend the development of business strategies...


  • Singapore Ceramique Aesthetics Pte Limited Full time

    Role: Branch Sales and Operations Manager Job descriptions Overseeing the day-to-day operations and sales of a designated outlet. Lead, manage and motivate a team of customer service, beauty consultant and therapists to achieve their goals. Evaluate staff performance, provide feedback and coaching. Ensure high level of service standard and quality to achieve...

  • Branch Manager

    2 weeks ago


    Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Manufacturing/Equipment Rental Position Title:Branch Manager / General Manager:Working Location: Thailand (Bangkok) / Vietnam (Ho Chi Minh) / Philippines (Manila)Working Hours: 5.5 days, Monday - Saturday Salary Package:Basic Salary Up to $5,000 + Rental Incentive + Variable Bonus + Accommodation & Company Transport: Duration:...


  • Singapore GMP TECHNOLOGIES (S) PTE LTD Full time

    Roles & ResponsibilitiesResponsibilities:Responsible for supporting branch activities Processing of inward & outward clearing of remittances Approve counter transactions Verify clients' document on pre account opening Construct swift messages Maintain updated customer database in the systemRequirements:Degree holder with at least 1-2 years of relevant branch...


  • Singapore GMP Group Full time

    Permanent - Branch Operations OfficerResponsibilities:Assisting in Branch Operations duties, such as:GIRO, cheque clearing Update client particulars/static data, Account opening/ some KYC checks, etc. Process remittance, check and ensure accurate construction of SWIFT messages / MEPS Conduct preprocessing checks and ensure all necessary information and...


  • Singapore BDO UNIBANK, INC. (SINGAPORE BRANCH) Full time

    Roles & ResponsibilitiesJob MandateThe Customers Service Operations Head is primarily responsible for overseeing the daily operations of Customer Service, Marketing and overall Operations of branch. He/She assists the Chief Executive in the operation and control of the branch, ensures prompt and efficient delivery in compliance with the bank’s service...