Digital Experience Officer, Digital Synthesis

2 weeks ago

Singapur, Singapore Careers@Gov Full time

Position Overview
Science Centre Singapore is dedicated to igniting curiosity, learning, and innovation in the fields of science and technology through captivating and immersive experiences. Our goal is to contribute to the advancement of the nation's workforce by offering inventive and enjoyable educational opportunities.

We are looking for a vibrant individual to join our team as Digital Experience Officer, Digital Synthesis.

Essential Job Functions

As Digital Experience Officer - Digital Synthesis, your role will involve supporting the Digital Synthesis team in delivering products and services to empower stakeholders in enhancing the digital experience for SCS and NSC, leveraging new technology innovations and data insights for informed decision-making.

Key Responsibilities:

  • Contribute to market research for fresh digital concepts and experiences to shape Product Vision and Roadmap. Engage in Ideation, Prototyping, and Service Design with stakeholders for validating product feasibility.
  • Collaborate with the Product Owner and stakeholders to define the necessary product performance metrics to achieve business objectives and key results. Collaborate with stakeholders to enhance product and business outcomes using data insights.
  • Participate in the implementation of digitalization projects, including data science endeavors to promote a data-centric culture and drive data-informed decisions.
  • Stay updated on emerging technologies and industry trends, and devise/adopt innovative digital solutions for enhancing automation and operational efficiency.
  • Support stakeholders in conducting customer research and analyzing product launches to pinpoint new product prospects, suggest enhancements, and modernize existing products in line with business needs.
  • Document critical details and decisions regarding products and services.
  • Aid in orchestrating change management initiatives to nurture a culture of innovation, collaboration, and continual enhancement within the organization.
  • Ensure adherence to policies, standards, and security prerequisites to guarantee proper governance, financial integrity, and performance management.
  • Conduct productive meetings to keep stakeholders and team members informed.

Requirements:

  • The suitable candidate should hold a tertiary qualification in Computer Science, Information Technology, or a related field.
  • Minimum 3 years of pertinent experience in product management, business analysis, and/or relevant ICT roles, involving data analytics implementation and service design.
  • Proficiency in User/Product Research, Agile product development methodologies.
  • Demonstrated expertise in stakeholder engagement and vendor management.
  • Strong communication skills with the ability to articulate ideas effectively and influence others.
  • Outstanding written and verbal communication, presentation, and negotiation abilities.
  • Keenness for learning and translating knowledge into actionable solutions at work.
  • Candidates with additional years of relevant experience may be considered for the position of Senior Digital Experience Officer, Digital Synthesis.

Only candidates shortlisted for the role will be contacted.

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