Assistant Outlet Manager

2 weeks ago

Singapore HAN'S (S) PTE. LTD. Full time
Roles & Responsibilities

1. Sales & Business Results

· Consult and is accountable for creating a positive work environment while working closely with the Direct Supervisor and Outlet Team to create and accomplish business, in terms of QSC, Sales, People and Profits objectives.

· Adhere to Han's standards and service levels to increase sales and minimize costs, including food, beverage, supplies, utility and labor costs.

· Utilise all informational resources available including P&L and Customer Feedbacks information and etc, to identify opportunities and threats and develop business plan to optimise organisation potential.

· Develop recruitment and training plan with supervisor to ensure stores are appropriately staffed with productive staff.

· Support and assist immediate superior towards achieving store and area results.

· Ensure service staffs perform suggestive selling at all times to increase sales, average check and meet promotion target.

· Ensure proper execution of market wide promotions.

· Monitor and analyse outlet's business results. Initiate and periodically develop business plan to improve stores' results with supervisor.

· Support, coach and coordinate implementation and execution of new products and business/ training processes consistently within the store.

· Follow up and lead the team to meet outlet's Monthly Sales and New Product Promotion Targets.

· Collate customers' feedbacks and suggest ideas or recommend actions.

· Suggest Local Store Marketing activities for the outlet, monitor and evaluate the results and effectiveness.

· Engage in effective resource deployment to optimise resources for assigned outlets.

· Assist Area Manager to achieve business results and optimizing the resources which include people deployment, stocks, coaching or training, etc.

2. Safety & QSC

· Support, coach and consult team to produce consistently high levels of QSC, safety and sanitisation standards and guidelines.

· Comply with company's guidelines and empowerment to recover customers.

· Manage customer complaints of the assigned stores professionally and timely.

· Submit Incident Report inclusive of actions taken for customers' feedbacks and stores' incidents timely according to company guidelines.

· Ensure storage and usage of food products/ingredients based on First-In-First-Out and First-Expire-First-Out guidelines.

· Ensure that proper security procedures are in place to safeguard staff, customers and company assets.

· Ensure safe environment to reduce the risk of injury and accidents. Complete incident reports promptly in the event a customer or employee is injured.

· Conduct Outlet's Cash Audit, Food Safety and QSC Audit. Develop action plan where necessary.

· Uphold Han's and outlets' image and cleanliness in ensuring store structures, equipment and fixtures are in good condition, clean and housekeeping duties are performed routinely.

3. People Management

· Display and reinforce teamwork and people skills to gain commitment from outlet team to deliver Excellent Food Safety and QSC standards.

· Plan, recruit and interview based on stores needs and ensure staffing objectives are met.

· Manage shift arrangements including provide daily operational decision, positioning, scheduling and planning of staff.

· Train and develop staff to ensure that assigned store is adequately staffed in order to maximise sales potential, operational efficiency and reduce staff turnover.

· Equip, enforce, educate and consult with all staff on appropriate HR policies, labour laws, security and safety procedures.

· Conduct performance appraisals and provide valuable input based on defined goals and objectives for each direct manager and staff.

· Ensures that individual development plans for service & kitchen team to Outlet Leader (all managers and staff) are implemented as per guidelines or/ and plans.

· Conduct orientation including safety briefing, and oversee the training of new direct employees.

· Consult with supervisor on building staff commitment and assist with plan to increase employee's loyalty, satisfaction and pride.

4. Administrative and others

· Ensure stores perform shift control and all tasks consistently in accordance to standards.

· Responsible for daily sales deposit stocks ordering, month-end inventory and petty cash reimbursement in place.

· Review stores' sales projection and complete Weekly Store Schedules to maximise the use of labour and achieve sales.

· Review and approve stores' working hours.

· Co-develop, execute and follow up stores' action plans in terms of People, Food, Safety, QSC, Sales and profit with supervisor.

· Perform at least one opening and one closing shift weekly at each of the assigned stores.

· Perform any other duties and responsibilities as assigned by the Direct Supervisor.

Requirements

· Nitec/Diploma in Food & Beverage Services Management or equivalent.

· Minimum 2 years of outlet managerial experience.

· Preferably working experience in the Front & Back of House Operations.

Tell employers what skills you have

Coaching
Microsoft Office
Food Safety
Appraisals
Housekeeping
Inventory
Selling
Customer Service
Scheduling
Audit
Able To Work Independently
People Management

  • Assistant Outlet Manager

    2 weeks ago

    Singapore NIWA PTE. LTD. Full time

    We are hiring!We are in search of a proactive and knowledgeable Assistant Outlet Manager to oversee the daily operations and service delivery at our outlet. As the Assistant Outlet Manager, you will play a crucial role in ensuring compliance with health and safety standards, maintaining inventory levels, overseeing staff scheduling, and enhancing overall...

  • Assistant Director of Food

    2 weeks ago

    Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    SCOPEThe Assistant Director of Food & Beverage should contribute to and support Kempinski's vision of becoming the undisputed leader in the hospitality industry, making our food & beverage offer a key differentiating factor for the Kempinski brand. The incumbent must grow into the position of Food & Beverage Head of Department.OVERALL OBJECTIVES Ensure that...

  • Assistant Outlet Manager

    3 months ago

    Singapore LEE WEE & BROTHERS PTE. LTD. Full time

    Roles & ResponsibilitiesOverviewIn this role you will support the Outlet Operations Manager in delivering quality assurance and customer satisfaction. You will be the expert in aligning company objectives by developing operational procedures and training outlet staff for optimising business and financial performance. This involves cross functional...

  • Outlet/ Assistant Outlet Manager

    2 weeks ago

    Singapore Transcendent Business Services Pte Ltd Full time

    Outlet/ Assistant Outlet Manager/ Supervisor/ Chef Up TO $3500 Location : IslandwideJob Responsibilities: Maintain restaurant's cleanliness In charge of restaurant's daily opening and closing Deliver good customer service Prepare different meals and cooking ingredients Assist Chef on kitchen operation Responsible for the cashiering, daily reports and other...

  • assistant outlet manager

    7 days ago

    Singapore Monster Curry Full time

    This position is responsible for managing the floor operation with the direction of the Area Manager on day to day business of the outlet and also assist to manage outlet profit and loss performance as well.Primary Duties: 1. Understands the company culture and exemplifies the brand style2. Lead and demonstrate the basics (Smile, greeting, responding,...

  • Assistant Outlet Manager

    2 weeks ago

    Singapore Refresh Group Pte Ltd Full time

    1. Assist the outlet manager performing all job tasks as assigned.Assist outlet manager complete store opening and closing procedures multiple times per week.At all times, to keep the store organized, clean, and attractive to customers.To oversee the store sales team and other staff members. This includes supervising employees, delegating tasks, evaluating...

  • Assistant Outlet Manager

    4 weeks ago

    Singapore NIWA PTE. LTD. Full time

    Roles & ResponsibilitiesWe are looking for a dynamic and experienced Assistant Outlet Manager. You will be responsible for the daily operations and service delivery of assigned outlet. You will also be involved in the execution of marketing and promotional strategies for the brand.Responsibilities Assist the Area Manager in outlet operations to ensure...

  • Assistant Outlet Manager

    2 weeks ago

    Singapore ZHENG ZHONG TIONG BAHRU SHUI KUEH Full time

    The Assistant Outlet Manager assists the Outlet Manager/Operations Manager in implementing business plans. He/She is involved in staff control and handling people issues. He/She performs store-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance and back office support. He/She is also...

  • Assistant Outlet Manager

    2 weeks ago

    Singapore ZOUK CLARKE QUAY PTE. LTD. Full time

    Roles & ResponsibilitiesAssist the Outlet Manager to manage daily operations, to lead and mentor the team, and resolve operations related issue, decisions making, influence and inspired/ manage and motivate co-workers.ROLE RESPONSIBILITIESFollow-up on any outlet operations related matters Checking staff attendance and arrange/amend schedule accordingly in...

  • Assistant Outlet Manager

    2 weeks ago

    Singapore THE COFFEE CONNECTION PTE LTD Full time

    Assist in overseeing the outlet to ensure operations are running smoothly & efficiently Ensure the outlet operates in compliance with the Company's Standard Operating Procedures (SOP) Responsible for service standards; operational costs, sales earnings and P&L accountability To assist in On-TheJob Training for new & existing staff in compliance with the...

  • Assistant Outlet Manager

    4 weeks ago

    Singapore ZOUK CLARKE QUAY PTE. LTD. Full time

    Roles & ResponsibilitiesAssist the Outlet Manager to manage daily operations, to lead and mentor the team, and resolve operations related issue, decisions making, influence and inspired/ manage and motivate co-workers.ROLE RESPONSIBILITIES Follow-up on any outlet operations related matters Checking staff attendance and arrange/amend schedule accordingly in...

  • Outlet Manager/assistant Manager

    2 weeks ago

    Singapore GOLDEN CAFE FOODS PTE. LTD. Full time

    Golden Cafe Coffeeshop 金咖啡 (新加坡咖啡店) offering Outlet PositionsOur Coffeeshop (美食咖啡店) is located (在) at Blk 115 Aljunied Ave 2 #01-35 Singapore 380115Work Environment (工作环境): Newly renovated (新装修)Benefits:Annual Leave 年假Medical Leave 病假We are looking for the following positions:Outlet Manager (分行经理):...

  • Assistant Outlet Manager/outlet Manager

    2 weeks ago

    Singapore EN DINING BAR HOLDINGS PTE. LTD. Full time

    This position is responsible for managing the floor operation with the direction of the Area Manager on day-to-day business of the outlet. The Outlet Manager also manages outlet profit and loss performance as well. Direct prompt customer delivery within the established SOPs. Learn and be competent in both service and kitchen staff duties. Maintain critical...

  • Assistant Outlet Manager

    2 months ago

    Singapore PARADOX CLARKE QUAY PTE. LTD. Full time

    Roles & ResponsibilitiesThe main responsibilities and tasks of this position are listed as, but not limited to the following: To ensure compliance with standard of service, operating procedures,and health/ safety regulations Assist the Outlet Manager in implementing business plans. Involved in staff control and handling people issues. Perform store-level...

  • Assistant Outlet Manager/outlet Manager

    2 weeks ago

    Singapore TAMAGO EN @NX PTE. LTD. Full time

    Job Description & Responsibilities: This position is responsible for managing the floor operation with the direction of the Area Manager on daytoday business of the outlet. The Outlet Manager also manages outlet profit and loss performance as well. Direct prompt customer delivery within the established SOPs. Learn and be competent in both service and kitchen...

  • Assistant Outlet Manager/Outlet Manager

    2 months ago

    Singapore EN DINING BAR HOLDINGS PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description This position is responsible for managing the floor operation with the direction of the Area Manager on day-to-day business of the outlet. The Outlet Manager also manages outlet profit and loss performance as well. Direct prompt customer delivery within the established SOPs. Learn and be competent in both service...

  • Assistant Outlet Manager

    2 weeks ago

    Singapore HOLIDAY INN EXPRESS & SUITES SINGAPORE NOVENA Full time

    JOB OVERVIEWThe Assistant Outlet Manager ensure the smooth conduct of the shift through customer focused service delivery and effective staff supervision.Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.DUTIES AND RESPONSIBILITIESFinancial Returns: Supervise...

  • Assistant Outlet Manager

    2 weeks ago

    Singapore RB CORP PTE. LTD. Full time

    About usAs the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective...

  • Outlet Manager

    2 weeks ago

    Singapore THE COFFEE CONNECTION PTE LTD Full time

    1. Assist in overseeing the outlet to ensure operations are running smoothly & efficiently and to participate in development of operational procedures so as to maintain and acquire new customer baseEnsure the outlet operates in compliance with the Company's Standard Operating Procedures (SOP)Responsible for service standards; operational costs, and sales...

  • Outlet Manager

    2 weeks ago

    Singapore FOOD CANOPY PTE. LTD. Full time

    Our company is currently looking for an excellent Outlet Manager to join our latest outlet in Institution Catering. We are food and service focused, offering breakfast, lunch, tea breaks and catering and many others.Our company treasures talents by offering good career enhancement.Contemporary, Visionary, Suave - do join us, if you think you have what it...