Aftercare Manager

2 weeks ago


Singapore HCSA COMMUNITY SERVICES Full time
Roles & Responsibilities

ABOUT US

HCSA Dayspring Residential Treatment Centre offers a caring, safe and therapeutic environment to help teenage girls who have suffered the complex trauma of physical, sexual or emotional abuse. Through the application of effective clinical therapies, the centre strives to help these girls become healthy individuals who can successfully reintegrate into their schools, families and society.

HCSA is certified as a Great Place to Work . At HCSA, our commitment to being a Great Place to Work is not just a label; it's a reflection of the vibrant and supportive culture we have nurtured together. Within our organisation, everyone is not just a part of a team; they are valued contributors to a workplace built on respect, fairness, and mutual support. Our leaders are known for their credibility, a result of our unwavering dedication to open dialogue and integrity.

At the heart of HCSA's existence is a profound purpose – to give a future and hope for the vulnerable among us. Building and sustaining this culture is a critical part of achieving our mission. We invite you to embark on a rewarding journey where your skills, ideas, and passion will contribute to making a difference in the lives of those in need.

ROLE & RESPONSIBILITIES

The Aftercare Manager is responsible for strategizing and overseeing the programme, community engagements, communications, and database of the DRTC Alumni Group (OWENA). Supporting the DRTC residents toward the end of their programme, the Aftercare Manager will also aid in the transition of the residents back to their families and back to the community. This position will work closely with internal and external stakeholders for case management, advocacy work and resource management

Programme Management

1. Plan and implement the OWENA Programme.

2. Organise and facilitate events, programmes, and activities for OWENA.

3. Set and review targets and activities for OWENA Programme on a regular basis.

4. Ensures effective overall administration and sound fiscal management of donations/funds restricted to OWENA.

5. Conduct and assist in the impact evaluation research done for the OWENA Programme.

6. Provide regular updates to stakeholders regarding OWENA Programme implementation and progress reports.

Case Management

1. Provide support and follow-up to OWENA members who require assistance as part of aftercare support.

2. Engage and collaborate with community agencies in the provision of after-care casework/ counselling, or interventions and treatment services.

3. Oversee linkups and referrals to relevant community agencies and social support.

4. Maintain a database of OWENA and current needs profile.

Community Relations, Outreach, and Partnerships

1. Organise and supervise community relations activities and initiatives pertaining to recruitment and outreach for OWENA.

2. Develop and maintain effective relationships with community agencies, corporate partners, volunteers, and donors of OWENA.

3. Coordinate, collect and provide contents for Strategic Communications/Partnerships collaterals and presentations related to OWENA Programme.

4. Leads or supports volunteer activities relating to community & corporate engagement activities/ events for OWENA.

5. Organise and oversee the growth of OWENA and engage them in the area of advocacy and volunteerism.

Others

1. Participate in special projects/programmes and committees.

2. Perform additional duties as required by the nature of the position or as requested by Supervisor/Director.

CANDIDATE REQUIREMENTS

Education And Experience

1. A bachelor's degree, preferably in social work or other related field of study.

2. At least 3-5 years of experience with youth at-risk,

3. Experience working with volunteers/ community management will be advantageous.

4. Strong leadership skills are necessary for directing OWENA and overseeing events.

5. Needs to be flexible to work on weekends and Public Holidays when required.

Characteristics

1. Good physical and mental health

2. Suitable emotional attributes and resilience

3. Positive attitude to life and work

4. Nurturing yet with clear, consistent, and firm boundaries

5. Good communication and interpersonal skills

Work Arrangement - Full -time; Yearly contract

Workplace - Potong Pasir

Salary commensurate with experience. To expedite processing time, kindly please visit to complete the online job application form and attach your resume in the form.

Tell employers what skills you have

Community Outreach
Referrals
Community Management
Interpersonal Skills
Treatment
Administration
Advocacy
Interventions
Mental Health
Programme Management
Resource Management
Team Player
Collaboration with stakeholders
Case Management
Directing
Community Development
Writing Skills
Youth Services

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