Service Coordinator

2 weeks ago


Singapore NOVO RECRUITMENT SOLUTIONS PTE. LTD. Full time

Job Title: Service Delivery Representative

Company: Innovative Services, Inc.



Roles & Responsibilities
  • Processes orders from customers, including unique and customised orders, monitors servicing activity, and ensures correct invoicing
  • Establishes new connections with clients, acts as a primary point of contact for client inquiries, and strengthens client relationships
  • Ensures standard terms and prices are applied consistently for local operations
  • Updates systems for proactive notifications and on-time guarantees
  • Resolves complex issues, collaborates with finance for billing matters, and provides outstanding customer service
  • Adheres to regulatory codes and compliance, involving supervisors for any process exceptions
  • Coordinates technical work following safety standards and competence levels
  • Efficiently plans service delivery, enhances planning processes, and facilitates stock activities
  • Responds to technical inquiries and upholds health, safety, and environmental policies

Requirements:

  • High school diploma or equivalent
  • Prior Admin experience
  • Ability to work flexible hours


Tell employers what skills you have
  • Field Service
  • Microsoft Office
  • Interpersonal Skills
  • Invoicing
  • Administration
  • Good Communication Skills
  • Wellbeing
  • Team Player
  • Microsoft Excel
  • Microsoft Word
  • Customer Service
  • Scheduling
  • Shipping
  • Customer Service Experience
  • Service Delivery


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