Floor Supervisor

2 weeks ago


Singapore THE ROJAK COLLECTIVE PTE. LTD. Full time


Roles & Responsibilities

JOB TASKS:

  • Reporting directly to the Restaurant Manager
  • Supporting Supervisors and Managers to ensure the restaurant runs smoothly every day
  • Ensuring diners enjoy a pleasant and unforgettable dining experience
  • Gathering regular feedback from customers to guarantee their satisfaction
  • Overseeing setup, maintenance, cleanliness, and safety of dining areas
  • Handling tasks such as ordering, serving, clearing, and setting tables
  • Welcoming customers upon arrival and seating them
  • Boosting sales and being knowledgeable about promotions and the menu
  • Coordinating food service between the kitchen and service staff
  • Addressing any customer complaints
  • Supporting promotions to increase sales
  • Motivating and fostering team spirit within the restaurant
  • Upholding high service standards and grooming discipline among service staff
  • Supervising and training service staff to meet Restaurant's excellence standards
  • Following the company's standard operating procedures
  • Acting as Manager on Duty in the absence of Managers & Supervisors
  • Performing any other relevant duties and responsibilities as assigned
Work Schedule

This position has the following work schedule:

  • 10-hour shifts
  • 5.5 days per week
  • Rotating and flexible schedule


About the Job and the Company

If you are passionate about the food industry and enjoy providing top-notch customer service, this position is perfect for you. Join our dynamic team where you will have the chance to showcase your skills in communication, teamwork, hospitality, and more. You will play a key role in ensuring that our customers have a fantastic dining experience every time they visit. Don't miss this opportunity to be a part of a professional and friendly work environment that values growth and excellence.



Tell employers what skills you have

  • Recipes
  • Excellent Communication Skills
  • Restaurants
  • Interpersonal Skills
  • Inventory Management
  • Front of House Operations
  • Team Spirit
  • Sanitation Practices
  • Training New Employees
  • Team Player Attitude
  • Customer Service Excellence
  • Hospitality Management

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