Assistant / Deputy Manager (Strategic & Quality

2 weeks ago


Singapore Temasek Polytechnic Full time

What the role is

  • You will be part of the Strategic & Quality Development (SQD) Department to drive organisational and educational excellence initiatives at both strategic and operational levels of the Polytechnic. You will be engaged in the development and deployment of programmes and initiatives involving strategy, and quality, as well as the facilitation of process improvement and change management.

What you will be working on

  • Maintain TP's Educational Quality Management System (EQMS) to ensure the educational quality of TP's courses.
  • Provide data analysis and administrative support in largescale analytics projects such as the Joint-Poly Graduate Employment Survey (GES), Student Experience Survey (SES) and the Teaching Evaluation & Subject Survey System (TESSy).
  • Build and improve analytics dashboards to help Schools & Departments gain insights and act on data.
  • Drive organisation excellence initiatives such as maintaining the Balanced Scorecard (BSC) system, supporting Public Service Transformation (PST) related initiatives, and liaising with MOE on Polytechnic-ITE Quality Assurance Framework (PIQAF) matters.
  • Undertake special studies involving indepth qualitative and quantitative analysis to identify trends and issues, to align strategies with the TP mission and vision.
  • Work closely with schools & departments, as well as other government agencies, for the deployment of the above programmes and initiatives.
  • Provide administrative and logístical support to SQDled initiatives (e.g., Ministerial & MOErelated meetings, TP Management meetings) and internal/external meetings and events (e.g., PCEO Staff Comm).
  • Manage SQD's finance and purchasing matters, as well as other administrative functions such as training and leave
  • Perform any other tasks as assigned by supervisors.

What we are looking for

  • At least eight years of relevant work experience.
  • At least three years of teaching experience, preferably in a polytechnic setting.
  • Proactive and a keen selfdirected learner.
  • Excellent written and verbal communication skills in English.
  • IT savvy and proficient in Microsoft Word, Excel and Powerpoint.
  • Good interpersonal skills.
  • Meticulous and organised.
  • Able to multitask and manage multiple projects and priorities within tight deadlines.
  • Independent, selfdriven, and resultsoriented individual with strong passion for qualitative and quantitative work.
  • Knowledge of survey methodologies and data analytics.


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