Manager, Plans

2 weeks ago


Singapore SMRT Corporation Ltd Full time
Manager, Plans & Collaboration

Job Purpose

Responsibilities
Market Research and Analysis

  • Conduct indepth market research to identify new business opportunities and emerging trends in the digital solutions space. Analyze market data, competitor strategies, and customer needs to develop insights and inform business development strategies.
  • Strategic Planning
  • Develop and implement strategic business development plans to achieve company objectives and revenue targets (including the development of goals, objectives, activities, revenue targets and key performance indicators). Create monthly dashboard and annual report progress.
  • Identify key target markets, industry verticals, and customer segments for digital solutions, and devise tailored approaches to penetrate these markets.
  • Conceptualising and implementing initiatives to build technology capabilities across SMRT Business Units. Conduct an annual evaluation to help determine needed improvements and resources to improve outcome from collaboration projects.
  • Client Acquisition and Relationship Management
  • Proactively identify and engage potential clients, including enterpriselevel businesses, SMEs, and startups, to promote digital solutions and secure new business opportunities. Build and nurture longterm relationships with clients, understanding their needs, challenges, and objectives, and positioning our digital solutions as strategic assets to address these requirements.
  • Partnership Development
  • Lead outreach activities, overseeing the writing of proposals and meeting with key clients and partners on a regular basis
  • Work collaboratively with the Development + Operations + Partnership to cocreate an annual strategy to shape value creation targets and gotomarket strategy
  • Assist with budget request and coordinating project delivery team as needed
  • Commercialize capabilities and solutions developed for internal use to external customers.
  • Work with business development team as presales consultant to develop technical solutions for tenders as well as develop costings and pricing tender for commercialization.
  • Identify and establish strategic partnerships with technology vendors, industry associations, and other relevant stakeholders to enhance our digital solutions offerings and expand market reach. Collaborate with crossfunctional teams, including product development, marketing, and sales, to leverage partnerships and drive business growth.
  • Project Management
  • Work and coordinate with relevant ops and tech owners of the projects to effectively deliver project deliverables in accordance with accepted proposals, relevant work plans and budget
  • Perform secretariat role for bilateral meetings (Working Committee, Steering Committee) between external parties (IHLs, research entities) and SMRT
  • Promote synergies in technology development efforts across the SMRT Business Units, ranging from enhancing operational/engineering capabilities to investing in new areas of growth or inventions, e.g., generating intellectual property to enhance the organisation's competitive edge.

Qualifications & Work Experience

  • Post graduate or Degree in Engineering, Business or related fields.
  • At least 8 years of relevant experience in business development/project management.

Skills

  • Proactive and independent, deals well with ambiguity, and able to work successfully with internal and external stakeholders
  • Strong understanding of commercial principles, market dynamics, and industry trends.
  • Strategic thinker with the ability to anticipate challenges, identify opportunities, and develop creative solutions.
  • Excellent communication skills, with the ability to convey complex ideas clearly and persuasively. Certification in project management (e.g., PMP) or relevant professional accreditation is a plus.

SMRT Trains Ltd was incorporated in 1987 and operates Singapore's first mass rapid transit system. Today, we manage and operate train services on the North-South Line, East-West Line, the Circle Line, the Thomson-East Coast Line, and the Bukit Panjang Light Rail Transit. With over 5,000 employees, more than 250 trains, and 141 km of rail tracks across 108 stations, we serve millions of commuters daily.
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