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Informatica Admin Support

4 months ago

Singapore Jobline Resources Pte Ltd Full time

Responsibilities:

  • Accountable for overall Informatica Support delivery for GIC project
  • Manage and Drive all the client meetings independently
  • Provide regular and proactive status reports to Client on Informatica tickets
  • Work with Junior resource in the team and ensure all Informatica support tickets/assigned actions are delivered on time and with good quality
  • Should be able to articulate the incidents/business impact and work confidently with Informatica Vendor and Infrastructure teams to resolve the issues
  • Manage and guide junior resources.
  • Maintain Runbooks /Standard operating guides and manuals