Senior Regional Executive, Warranty

2 weeks ago


Singapore THEEXECUTIVECIRCLE ASIA PACIFIC PTE. LTD. Full time
Roles & Responsibilities

Senior Regional Executive, Warranty

Job Summary

Warranty Cost Planning & Support

  • Responsible with tabulation and reporting of monthly warranty support cost across Sales Companies and Product categories.
  • Responsible with Budget Planning and Forecast for warranty support cost.
  • Analyse the reason of gap (if any) between Actualized spending vs Planning.
  • Responsible on data update and maintenance in warranty cost recording system (TM1, SAP)

Support Extended Warranty function.

  • Support the setup of extended warranty package and price for Company products.
  • Support respective Business Units' Go-To Market strategies with the right, compliant and efficient processes.
  • Support extended warranty cost and profitability reporting and analysis.
  • Provide prompt support to the management and team for any other assignments/duties that are required based on business needs.

Key Accountabilities

  • Timely submission of AS cost monthly/BP/FC reporting to Finance.
  • Provide quality review/analysis/reporting of Warranty cost.
  • Ensuring Sales Companies and Product Group cost ratio are actualized to target.

Key Job Requirements

Job / Skills Competencies

  • Strong data analysis skill, especially dealing with cost/ profit.
  • Good collaboration, communication (verbal/written), and presentation skill.
  • Possess problem-solving and continuous improvement mindset.
  • Proficient in Microsoft Office Suite, Dashboard (Power BI/Lumira).
  • Working experience with ERP systems (preferably SAP).

Critical Work Experience

  • Minimum 5 years after-sales service, especially within the scope of cost forecast/ management and extended warranty related function.

Qualifications

  • Diploma or Degree in Business/Finance/Management
Tell employers what skills you have

Warranty Administration
Dashboard
Aftersales
Data Analysis
Field Warranty
customer profitability analysis
warranty claims
After Sales Support
Cost Planning
Warranty
TM1
Warranty issues
Power BI
profitability analysis
Profitability & Variance Analysis

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