Livestream Experience Operations Analyst

2 weeks ago

Singapore TikTok Full time
Responsibilities
About Us
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform.

We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes.

Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility.

Join us and make impact happen with a career at TikTok.

About the Team

The Livestream Team is committed to creating real-time interactive scenes, As a new form of content, Livestream creates value for all parties in the ecology.

Livestream provides users with a unique consumption experience and further generalizes content.

It is also a new way of employment to provide more direct fan interaction and deepen relationships with authors; It provides healthy and objective revenue to the platform and promotes content exclusivity.

It also serves as a "new infrastructure" for expanding ecological boundaries.

Roles & Responsibilities

  • Identify issues and blockers of users/creators/agencies using livestreams on TikTok, through user Research or data analysis.
  • Define user/creator/agencies experience related projects by benchmarking the industry initiatives and tools to facilitate their experience on the platform.
  • Collect, analyze, and interpret customer service data to identify trends and opportunities to improve customer experience.
  • Develop and communicate key initiatives to internal and stakeholders across global sites and increase synergy.
  • Set up systematic methods to work with XFNs to improve experiences by fixing major product or operational issues.

Qualifications:

  • Bachelor's degree or above in sociology, psychology, economics, statistics, economic management, mathematics, journalism, or related fields is preferred, with over 2 years of relevant work experience in the service industry.
  • Excellent analysis, execution, and communication skills are essential to this role. You should be able to present complex data clearly and concisely to stakeholders at all levels of the organization.
  • A high level of knowledge and curiosity in your professional field is required, along with strong logical thinking and summarization abilities.
  • Experience in User Research methods and common Data Analysis tools (e.g., SQL, Tableau) is essential. You should have indepth research and experience in some Data Analysis methods, be able to cope with complex business challenges, and have a proven track record of creating reports and visualizations that communicate insights and recommendations to stakeholders.
  • Knowledge of customer experience principles and user research methodologies, as is project management experience, is a plus.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.

To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We are passionate about this and hope you are too.

  • Livestream Assistant

    2 weeks ago

    Singapore NATURE TREASURE CHANNELS PTE. LTD. Full time

    Do you want to explore doing something different? Do you agree that the future of ecommerce includes Livestreaming and producing video content? If someone is there to guide you and teach you for FREE, would you want to be paid to become a Livestreamer or even advance to becoming a Livestreamers' manager professionally?**IT DOES NOT MATTER WHAT IS YOUR...

  • Livestream host

    2 months ago

    Singapore TRANSING E-COMMERCE PTE. LTD. Full time

    Roles & ResponsibilitiesJob Descriptions:Introduce products to the audience in the live-stream room and guide them to place orders through live stream platforms such as Facebook and TikTokFlexibly interact with the audience and activate the atmosphere during live streaminglive stream learning and review summaryInvolve in broadcast/ livestream process,...

  • Livestreamer & Content Creator Intern

    2 weeks ago

    Singapore Wah Kao Pte. Ltd. Full time

    CompanyWah Kao Pte. Ltd.DesignationLivestreamer & Content Creator InternDate Listed08 May 2023Job TypeEntry Level / Junior Executive Intern/TSJob PeriodImmediate Start, For At Least 3 MonthsProfessionMarketing / Public RelationsIndustryAdvertising / Event / ExhibitLocation NameJurong East, SingaporeAddressJurong East, SingaporeMapAllowance / Remuneration$800...

  • Content Creator and Livestreamer

    2 weeks ago

    Singapore Mykowell Pte Ltd Full time

    Looking for both contract staff and internResponsibilities: Create engaging and compelling content for various platforms, including but not limited to social media, blogs, and video content. Conduct livestream sessions to interact with our audience and showcase our products/services. Collaborate with the marketing team to brainstorm and develop content...

  • Livestream Account Manager

    2 weeks ago

    Singapore TRUST RECRUIT PTE. LTD. Full time

    KEY RESPONSIBILITIES: Introduce and demonstrate products and respond to customer enquiries by providing professional advice during live streaming. Develop and implement a live streaming strategy, including scheduling, planning, marketing, and enhancing production workflow. Ensures live streamer is engaging the customers online Manages Facebook, Tiktok,...

  • Livestream and Content Creation Intern Singaporeans Only

    2 months ago

    Singapore SIN YU RONG TRADING Full time

    Are you passionate about marketing, social media, and creating engaging livestream content? Join our team as an intern and gain hands-on experience in digital marketing and livestream production. We're looking for enthusiastic and creative individuals who are eager to learn and contribute to our exciting projects.At SYR Trading, we prioritize a fun and...

  • Livestream and Content Creation Intern Singaporeans Only

    4 weeks ago

    Singapore SIN YU RONG TRADING Full time

    Are you passionate about marketing, social media, and creating engaging livestream content? Join our team as an intern and gain hands-on experience in digital marketing and livestream production. We're looking for enthusiastic and creative individuals who are eager to learn and contribute to our exciting projects.At SYR Trading, we prioritize a fun and...

  • Livestream Product Manager

    2 weeks ago

    Singapore TikTok Full time

    ResponsibilitiesAbout TikTokTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.Why Join UsAt TikTok, our people are humble, intelligent, compassionate and creative. We...

  • Livestream Intern

    2 weeks ago

    Singapore Shopee Full time

    DepartmentMarketing- LevelInternship- LocationSingaporeOur Marketing teams conceptualise and implement go-to-market activities to achieve increased usage and visibility. The Regional Marketing team is responsible for in-app campaign planning, product marketing, partnerships and content strategy to drive acquisition and engagement. The Regional Brand and...

  • T&s Livestream Emerging Risks Product Operations

    2 weeks ago

    Singapore TikTok Full time

    ResponsibilitiesTikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai,...

  • Supply Chain Analyst

    1 month ago

    Singapore DYSON OPERATIONS PTE. LTD. Full time

    Roles & ResponsibilitiesDyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re driven by progress and thrive on the challenge of relentless improvement. We’re growing fast and our ambition is huge – more categories, more locations and...

  • System Analyst

    4 weeks ago

    Singapore USER EXPERIENCE RESEARCHERS PTE. LTD. Full time

    Roles & ResponsibilitiesSystem Analyst• Manage and direct the day-to-day operations of IT services.• Manage outsourced vendors and in-housed contractors to meet the delivery and operation needs of ITservices.• Manage change request, service request and production support issues and ensure service levels aremet;• Review system designs and technical...

  • System Analyst

    2 months ago

    Singapore USER EXPERIENCE RESEARCHERS PTE. LTD. Full time

    Roles & ResponsibilitiesSystem Analyst• Manage and direct the day-to-day operations of IT services.• Manage outsourced vendors and in-housed contractors to meet the delivery and operation needs of ITservices.• Manage change request, service request and production support issues and ensure service levels aremet;• Review system designs and technical...

  • Audio Visual Operator

    2 weeks ago

    Singapore St George's Church Full time

    Job Purpose:St George's Church has a Part Time opportunity for someone to operate the church's audio and visual systems. The Audio Visual Operator will work under the supervision of the Administrative Manager. The person will assist in operating the livestreaming and video recording of the Sunday morning Services as well as for other special events. If...

  • Operations Analyst

    2 weeks ago

    Singapore Pontoon Asia Pacific Full time

    I- Posted by Irfana Farhath Recruiter This role will cover retail funds administration supporting manufacturing and distribution activities for the offshore funds distributed in Singapore and in Hong Kong. The Operations Analyst will be responsible for ensuring timely, complete and accurate processing of relevant information (including performing all...

  • Sales Operations Executive

    2 weeks ago

    Singapore LIVECOMMERCE ENTERTAINMENT PTE. LTD. Full time

    Roles & ResponsibilitiesJob Title: Channel ExecutiveReport to: Channel ManagerLocation: Singapore & OverseasRole Responsibilities· Support Channel Manager to manage/create and grow our brand channel.· To provide administrative support to live-streamers during their live shows with customer support and payments administration.· Establish clear brand...

  • Operations Analyst

    2 weeks ago

    Singapore Pontoon Asia Pacific Full time

    Title: Operations Analyst Duration: 9 Months Location: Singapore • Proven experience in payment operations or a similar role within the banking or financial services industry. • Strong analytical skills with the ability to interpret complex data sets and identify actionable insights. • Proficiency in data analysis tools such as Excel, SQL, or Python....

  • Systems Analyst

    2 weeks ago

    Singapore User Experience Researchers Pte Ltd Full time

    Systems Analyst is responsible: Manage the technical requirements and technical design aspects of the project. Analyze the authority needs, scope the problem, and develop a technical use case to address the problem. Map and review the business requirements for technical design. Document requirements, source and evaluate alternatives, and recommend a solution...

  • E-Commerce Livestreamer cum Content Creator

    1 month ago

    Singapore NILEZS PTE. LTD. Full time

    Roles & ResponsibilitiesAs an established e-commerce homeware retailer in Singapore, we are looking for the face of nilezs across our social media platforms.If you possess natural charisma, passion for content creation, and the ability to engage an audience online, YES we are looking for you!Responsibilities: Livestream hosting (Tiktok/Shopee) ...

  • Operations Analyst

    2 weeks ago

    Singapore VANIR GLOBAL MARKETS PTE. LTD. Full time

    Job Title: Operations Analyst at VanirJoin our innovative team at Vanir, a leading company in the energy markets, with operations in Singapore and Tokyo. This role provides a unique opportunity for the right candidate to expand their knowledge of the energy sector and pave the way for growth within our organization. As an Operations Analyst, you will be...