Senior/engineer, IT Services

2 weeks ago


Singapore TechBridge Market Full time

Job Information:

Workplace

  • HybridIndustry
  • IT ServicesCity
  • SingaporeState/Province
  • No valueCountry
  • SingaporeZip/Postal Code
If you are passionate about playing a key role in the success of Asia's Data Center of Choice, we want to hear from you- Our client is a well-established brand in the IT Services and IT Consulting industry and is now looking for a passionate and driven
-
Senior/Engineer, IT Services (Network) to join their team.

This is an exciting opportunity to expand your skillset, and achieve job satisfaction and work-life balance.

Responsibilities:

  • This role is required to manage and support the company's IT Services business, including Cloud Services, Managed Services, DC services, and Business Continuity Management Services.
  • Support for corporate and customer IT infrastructure and projects in delivering services according to SOP to meet prescribed SLA.
  • Participates in technical research and development to enable continuing innovation of IT services.
  • Performance monitoring, preventive maintenance, and patch management of IT equipment to ensure optimum performance. To propose capacity upgrade or replacement when required.
  • Perform daily rectification of IT operational issues and change requests within expected service level agreement.
  • Management and administration of network and security infrastructure such as Routers, Switches, Firewalls, VPN, endpoint security, etc.
  • Provide diagnoses, resolution, and documentation in all aspects of supporting, implementing, and managing an enterprise network environment.
  • Provide installation, configuration, implementation, integration, and commissioning of IT solutions to internal and external customers.
  • Proactively source for better IT solutions or services to optimize business operational efficiency and business growth via IT solutions and process changes.
  • Perform scheduled maintenance routine and update records for performance analysis.
  • Responsible for planning and deployment of new and existing systems for internal and external.
  • Maintain process documentation and follow approved standard operation procedures (SOP).
  • Participate in certification requirements for QMS/ISMS/BCMS/PCI-DSS/OSPAR, etc.

Requirements:

  • Minimum Diploma or Degree in Computer or other ITrelated field of study.
  • Basic network certifications such as CCNA are preferred.
  • ITIL v3 or v4 preferred.
  • Must possess Network troubleshooting skills and experience with installation and configuration of networking devices (switches, routers, firewalls, VPN, proxy, and other network appliances).
  • Must possess IT troubleshooting skills and experience with Operating Systems (RH Linux, Centos, Ubuntu, Windows Servers).
  • Basic Cloud Virtualisation technology knowledge like AWS, VMWare, Microsoft Hyper-V, Azure, Openstack, etc.
  • Basic understanding of cloud/enterprise networking and security best practices.
  • Knowledge of OS/Application security hardening.
  • Excellent networking concept and Switch & routing knowledge.
  • Possess a strong sense of urgency.
  • Problemsolving skills and ability to work under pressure.
  • Good command of English, both written and spoken.
  • Customer focus, continuous learning, decision making, and gaining commitment.

WHAT'S ON OFFER
Your interest will be treated with strict confidentiality.

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