Global Head of Logistics

2 weeks ago


Singapore Kerry Consulting Full time

Description:


Our client is a leading food ingredient company and have newly created a Singapore-based Global Head of Logistics role to support 1 of their strategic business platforms.

This position will report to the Global Strategic Business Unit Head of Manufacturing, while working closely with the plant, shipping, and sales teams.


Responsibilities:

  • Drive the entire logistics and customer service functions for the business platform with direct responsibility over all logistics covering inbound/outbound for the manufacturing operations in Malaysia and New Zealand, and supervisory responsibility over global logistics covering the platform's trading operations
  • Set the framework to monitor key performance parameters and build highefficiency logistics functions
  • Manage freight negotiations and key point of contact for all liners
  • Optimizing the entire logistics costs covering fobbing, freights, domestic logistics, and NCP
  • Set an efficient claims redressal framework and work with the quality/production/sales team to drive timely responses to customer quality complaints/claims
  • Key escalation points of contact for customer service and provide support across different departments
  • Sales, Shipping, Marketing, Supply Chain, and Quality
  • Drive digitalization to monitor and update customers on order status covering shipment status
  • Analyze any service gaps and drive future improvements across the operations

Requirements:

  • Experienced logistics professional with experience in shipping, logistics, customer service, and noncommodity procurement.
  • Positive outlook and friendly personality
  • Exceptional communication and analytical skills
  • Comfortable working in a crossfunctional dynamic team environment

To Apply

Registration No:
R1104283

License No: 16S8060

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