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Global Head of Logistics
2 weeks ago
Description:
Our client is a leading food ingredient company and have newly created a Singapore-based Global Head of Logistics role to support 1 of their strategic business platforms.
This position will report to the Global Strategic Business Unit Head of Manufacturing, while working closely with the plant, shipping, and sales teams.
Responsibilities:
- Drive the entire logistics and customer service functions for the business platform with direct responsibility over all logistics covering inbound/outbound for the manufacturing operations in Malaysia and New Zealand, and supervisory responsibility over global logistics covering the platform's trading operations
- Set the framework to monitor key performance parameters and build highefficiency logistics functions
- Manage freight negotiations and key point of contact for all liners
- Optimizing the entire logistics costs covering fobbing, freights, domestic logistics, and NCP
- Set an efficient claims redressal framework and work with the quality/production/sales team to drive timely responses to customer quality complaints/claims
- Key escalation points of contact for customer service and provide support across different departments
- Sales, Shipping, Marketing, Supply Chain, and Quality
- Drive digitalization to monitor and update customers on order status covering shipment status
- Analyze any service gaps and drive future improvements across the operations
Requirements:
- Experienced logistics professional with experience in shipping, logistics, customer service, and noncommodity procurement.
- Positive outlook and friendly personality
- Exceptional communication and analytical skills
- Comfortable working in a crossfunctional dynamic team environment
To Apply
Registration No:
R1104283
License No: 16S8060
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