Customer Service Representative
2 weeks ago
Responsibilities:
- To serve as the main POC for Medix customers from Thailand and to answer incoming calls
- To support with translation from English to Thai (and viceversa) on calls, answer inquiries and questions, handle complaints, troubleshoot problems and provide information.
- The call center representatives are also expected to support the nurses and medical staff with administrative tasks, and also provide translations between English and Thai is a must.
- We are looking for empathic and professional people to serve as the first line of contact for our customers.
Responsibilities:
- To serve as the main POC for Medix customers from Thailand and to answer incoming calls
- To support with translation from English to Thai (and viceversa) on calls, answer inquiries and questions, handle complaints, troubleshoot problems and provide information.
- The call center representatives are also expected to support the nurses and medical staff with administrative tasks, and also provide translations between English and Thai is a must.
- We are looking for empathic and professional people to serve as the first line of contact for our customers.
- Computer-Savvy
-
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