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Application Specialist

3 months ago

Singapore SYSMEX ASIA PACIFIC PTE. LTD. Full time

Job Responsibilities:

Product Knowledge

  • He/She is responsible to receive/gather in time all information regarding product specifications or modifications of existing products, upgrading or extending existing/new products. This information/s is necessary to strengthen product knowledge so that these can be translated and explained clearly to distributors / customers.
  • He/She keeps up his/her technical knowledge by making suggestions to the management on which continuing education programs may be useful for him/her

Implementation of favorable conditions to support sales/marketing target achievement

  • He/She conducts application and theoretical training for the representatives of the different distributors in the region.
  • He/She provides end-user training, as and when necessary
  • He/She develops to strengthen the product knowledge of distributors (Eg. Training manual, etc)
  • He/She handles product-related complaints and other application issues and provides excellent assistance for troubleshooting purpose/s.
  • He/She maintains regular communication and continuous contact with all the subsidiaries & distributors.

Reporting

  • He/She prepares and submits a monthly activity report to the Supervisor. This report includes activities done in the past month, issue resolved and to resolve, and plan of action for the next 2 months. This monthly report is to be submitted regularly within the 2 workings days of the succeeding month.
  • After every business trip, he/she prepares and submits a trip reports to supervisor and country area manager indicating the activities done, recommended action/s, person/s responsible, and other important information which management ought to know. Once prepared, he/she is responsible to ensure that these recommended actions are disseminated to the people concerned for proper implementation. Outcome of the said action/s should be followed up by him/her.

Job Requirements:

  • Diploma in Medical Technology
  • At least 5 years of experience in Medical Technology practice
  • PC literate (Excel, Words, Power Point)
  • Maintains at all times the highest standards of professional and personal conduct, in thoughts, in words, & in actions.
  • Able to travel between 20% - 40% per year
  • May need to work after office hours occasionally
  • Only Singaporean may apply