Analyst, Sap

2 weeks ago


Singapore NCS Full time

Analyst, SAP:

Date:1 Mar 2024

Location:
Singapore, Singapore

Company:
Singtel Group


NCS is a leading technology services firm, operating across Asia Pacific in over 20 countries, providing services and solutions in consulting, digital services, technology, and more.


We believe in utilizing the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities, and partners.

Our diverse 12,000-strong workforce has delivered a wealth of large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.


We're searching for a SAP Analyst to be part of our diverse team of talent here at NCS
If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you

Primary Purpose
To configure, design, develop, implement and maintain projects; provide consultancy services; specialize on ERP products; ensure the quality of services and achieve customer satisfaction

What we seek to accomplish together:
Solution Delivery & ERP Consultancy
Deliver NCS's services relative to the focused competencies to our customers on a global basis

These include:

  • Prepare and deliver the business value consulting services for customers, including proposal writing, conducting presentation or demonstration to showcase its technical feasibility and NCS's competencies when necessary
  • Deliver ERP project management, implementation and maintenance services for customers. This includes the alignment against NCS Bizval Suite of Methodologies and customer's procedures where applicable.
  • Conduct requirements study, configure, design, develop, implement and maintain ERP solutions within schedule, cost, meet service level agreements and achieve customer's satisfaction.
  • Propose effective workaround or alternative solution, oversee the selection of solutions and estimate resources/cost required to implement the proposed solution to meet customer's requirements
  • Articulate alternatives in terms of cost, benefit and risk where multiple solutions exist. Highlight the positive impact of NCS solutions to help achieve customer's business goals
  • Act as knowledge broker and trusted advisor on NCS ERP service offerings globally and provide guidance and support on presales activities.
Knowledge Ascertainment

  • Develop indepth knowledge for at least 3 modules/areas of one product under NCS's focused competencies.
  • Develop competencies to cover minimum 50% of the product focused competencies. Updated with the latest ERP trends and features.

A little about you:

  • Diploma / Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
  • Preferably 4 years of handson experience with System Integration / Maintenance projects, of which mínimally 2 years on product(s) under the NCS focused competencies
  • Experience with implementation / maintenance, consulting, presales or as enduser using the above product
  • Excellent verbal and written communication skills
  • Team player with strong communication and interpersonal skills
  • Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority
  • Strong ownership able to plan, monitor and take corrective action on tasks/activities with mínimal supervision, out of the box thinking
  • Strong problemsolving skills and ability to think out of the box
  • Strong drive for success and closure of issues
  • As Asia's leading technology services firm, NCS as part of the Singtel Group, aims to create sustainable value for all our stakeholders. We aspire to create the extraordinary, to impact millions of people every day, and to create a positive impact on our environment. Our sustainability strategy sets out the key Environmental, Social and Governance (ESG) areas that aim to create the NCS impact for our clients, our people and our future._
  • We Grow our People, Value our Clients, and Create our Future._
  • We want to change the way we live and work for the better, to create new and sustainable business growth, and to foster an inclusive future for all._
  • You can find out more about our Group's sustainability focus to guide how you can contribute to our objectives at _Sustainability Reports_._

About NCS Group


We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services.

Great work is never done alone, which is why we also believe in fostering a collaborative work environment where people with different expertise and talent can come together.


  • We're here to make the extraordinary happen._
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