Engineering Assistant

2 weeks ago

Singapore Carrier Full time

Country:

Singapore

Location:

West Park BizCentral, 28 Pioneer Crescent, #03-14, Singapore, 628555

Build a career with confidence


Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come.

From the beginning, we've led in inventing new technologies and entirely new industries.

Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.


About the role
This position is for an Engineering Assistant, managing day-to-day priorities, solving client issues received by the team. Optimizes manpower and resources, responds to complaints of customers, and escalates key issues to senior management.

Key Responsibilities:

As an Engineering Assistant, you'll be responsible for:

  • Works under immediate supervision to perform on-site field service directly to customers regarding installing, updating, operating, maintaining, repairing and removing of equipment to meet customer requirements.
  • Uses detailed company guidelines to assist with installation, testing, servicing and repairing of basic equipment to conform with company operating specifications and customer requirements.
  • Uses detailed company guidelines to perform basic onsite preventative maintenance, routine repair, and calibration after installation.
  • Assists with inspecting equipment on a regular basis.
  • Assists with maintenance of equipment logs that record performance problems, repairs, calibrations, or tests and submits weekly reports summarizing these activities.
  • Scheduling of technician work schedule, for dispatching of work order through salesforce & service max platform.
  • Arranging logistic required for field service including ordering of part, issuing of parts to field staff/ subcontractors, arranging delivery of required equipment or part.
  • Arrange and raising Purchase Order for subcontractors for delivery and service.
  • Coordination with customer on service delivery date including all required documentation for work (Permit to work, Risk Assessments and etc).
  • Review entries of technician's hour and time sheets.
  • Create the work order for new jobsite.
  • Ensure customer service report (CSR) / service chits uploaded fir monthly invoicing.
  • Manage other administrative tasks as required such as filed staff's leave, tools request, safety related request in SAP system.
  • Support field staffs for any required assistance.
  • Backup of Engineer during their absence.
  • Support field service team for arrangement after office hours in the event of critical

Requirements:


We are looking for people
who are meticulous in details and posseses great communication skills. If this is you, get in touch.


As a minimum you must have:

  • Diploma/Degree in Engineering related courses with minimum 2 years of relevant experience in HVAC industry.
  • Good planning and time management skill.
  • Good communication to manage different stakeholders.
  • Good interpersonal and communication skills.
  • Ability to handle multiple tasks and meet deadlines.
  • Ability to work with minimum supervision but in a structured environment.
  • Results oriented and attention to detail.
  • Knowledge in SAP is an advantage.

Benefits
We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

Our commitment to you
Our greatest assets are the expertise, creativity and passion of our employees.

We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers.

We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation.

We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better.

This is _The Carrier Way_.

Join us and make a difference.

Carrier is An Equal Opportunity/Affirmative
Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Job Applicant's Privacy Notice:

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