Dental Clinic Administrator

3 weeks ago


Singapore NF DENTISMILE PTE. LTD. Full time

We are looking for someone who has strong passion on building relationships with people and is capable with efficiently supporting day-to-day operations of the business.


About NoFrills Dental:

NoFrills Dental is a young, innovative, dynamic and fast-paced dental group based in Singapore. We're looking for like-minded, motivated and passionate dentists & staff to grow our brand and dental clinic across Singapore.


We prioritise a healthy work-life balance for all of our dentists and staff while advocating that patients be treated with the utmost quality care at ALL times.

We place the needs and wellbeing of our people at the very forefront of our business.

As we believe that "happy, positive & motivated people create a positive environment, which translates to happy & satisfied patients.

"


At NoFrills Dental, our motto when it comes to serving our patients is pretty straightforward (It's in the name) - Providing consistently high-quality dental services at affordable prices for all patients, wherever we operate.


Responsibilities:

  • Manage the daytoday operations of the clinic(s)
  • Ensure a consistent high level of service and clinical standards are maintained in the clinics
  • To supervise and educate newly employed staff
  • Provide training and guidance on service and clinical quality standards
  • Plan and manage rosters for clinic staff ensuring sufficient manpower during operating hours
  • Engaged in the monitoring of discipline and conduct of all frontline staff
  • Support and cross over all departments, including and not limited to performing the function of Dental Assistants/Receptionist.
  • Support the management in operational plans of the clinic which includes preparing and analysing performance data of the clinic
  • Perform administrative duties that are vital to clinic operations, including preparing documents and reports for management reviews.
  • Maintain good customer relations with patients/parents, and referring dentists
  • Monitor and maintain inventory of instruments and dental material supplies
  • Oversees repair or replacement of dental equipment
  • To undertake any other adhoc projects or any other responsibilities and assignments as assigned by the Management

Requirements:

  • 3 years' working experience in service related industry, with at least 2 years' experience in a supervisory position, managing multiple outlets.
  • Familiar with various clinic management system, various government assistant schemes such as Medisave and CHAS
  • Excellent communication and interpersonal skills.
  • Pleaseant personality, courteous, caring and attentive to patients
  • Strong ability to build teamwork, motivate and manage people.
  • Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications.
  • Must be a responsible Team Player and willing to accept constructive feedback
  • Experience in management of feedback and service recovery.
  • Excellent written and spoken English.
  • Ability to conduct onthejob training (Service and Clinical).
  • Expected to work overtime at times
  • Applicants must be willing to work in Suntec City/Marina Square area
  • Preferably Manager specialized in Healthcare
  • Nurse/Medical Support & Assistant or equivalent.

Working Hours:

days a week

  • Operating Hours : Monday
  • Friday (10am to 7pm)
Saturday (10am to 5pm) or Sunday (9am to 1pm)
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