E-commerce & Sales Associate

1 week ago


Singapore SOURBOMBE ARTISANAL BAKERY Full time

[BOMBE EXECS & ASSOCIATE FOR HIRE]:
We're looking forward to hearing from you

**Roles & Responsibilities

Sales - Corporate/Bulk/Special Occasions/B2B

  • Setting sales goals and developing sales strategies.
  • Researching prospects and generating leads.
  • Create, update and organizing sales deck for each respective target group. (corporate/bulk/special occasions)
  • Handling customer questions, inquiries, and complaints.
  • Preparing and sending quotes and proposals.
  • Communicate with kitchen team to ensure orders are fulfilled
  • Building and maintaining a CRM database.
  • Meeting daily, weekly, and monthly sales targets.
  • Participating in sales team meetings.
  • Monthly sales report for the respective sales categories.

E-Commerce & Logistics

  • Monitoring, managing and updating website content such as product listings, inventory updates, etc.
  • Analyzing consumer behaviour and preferences
  • Updating preorder stock supply every batch/week or month on a timely basis
  • Coordinating drivers for logistics and deliveries
  • Sending out EDMs to customers on a weekly basis
  • Ensuring each ecommerce production are properly organized and packed correctly on site before each dissemination.
  • To ensure ecommerce packaging are folded before each preorder day
  • Sending order confirmation text messages and reminder delivery/selfcollection to customers
  • Ensuring all product details are mentioned correctly
  • Assisting the Marketing department in developing promotional campaigns
  • Ensuring hasslefree consumer shopping experience
  • Checking if different payment options are provided at checkout
  • To ensure website changes/updates are rolled out on time
  • Inspecting consumer product reviews
  • Utilizing SEO techniques to monitor and generate organic website traffic
  • Understanding consumer behaviour and analyzing sales report
  • Forecasting sales
  • Estimating & ordering stock requirements packaging
  • Identifying new business opportunities
  • Collaborating with social media influencers for promotional campaigns
  • Handling crisis management activities
  • Monitoring the performance of promotional campaigns
  • Identifying and resolving customer queries and project roadblocks

Requirements:

  • Demonstrable experience as an ecommerce and corporate sales associate.
  • Knowledgeable about consumer preferences, particularly as these relate to ecommerce.
  • Unrivaled organizational, teamwork, and quality assurance skills.
  • Phenomenal market research skills.
  • Superb data analysis and report writing abilities excel and numbers
  • A stickler for precision, creativity, and excellence.
  • Eager about the role of technology in promoting business.


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