Windows Server Administrator

2 weeks ago

Singapore Best Careers and Opportunities Full time

JOB LOCATION:

SINGAPORE

JOB TITLE:

WINDOWS SERVER ADMINISTRATOR

Job Description:

  • Preparation of RCA for Major Incidents.
  • Manage PowerShell scripting.
  • Repeat Incident / Alert Analysis.
  • Updating and Eliminate challenges, Hurdle and Risk in domain.
  • Performance tuning suggest by OEM.
  • Updating and maintenance of Availability, Capacity management.
  • Risk Analysis and mitigation planning.
  • Continual Service Improvement Planning and executions.
  • Planning and execution of DR Drills based on availability of DR setup and recovery procedures (Applicable if the DR is in scope).
  • Preparing, maintaining, and updating of SOP and KBase.
  • Maintaining and updating of Infra Documents.
  • Incident / Problem / Change management.
  • All minor and major updates / upgrades of inscope assets.
  • Responsible for rebuilding the entire Hypervisor server raised due to Major Incident.
  • Maintaining Active Directory, DHCP, DNS, Group Policy.
  • Capacity planning and Configuring Hypervisor Performance.
  • Configuring Alarm and monitoring parameters in Hypervisor.
  • Reviewing Hypervisor server performance.
  • Verifying Hypervisor server configuration.
  • Troubleshooting Hypervisor.
  • Configuring Hypervisor for High Availability.
  • Analysis of log files.
  • Service improvement Plan.
  • Hypervisor patch installation.
  • Creation & Modification of resources and any change in its configuration.
  • Preparation of RCA for Major Incidents.
  • Repeat Incident / Alert Analysis.
  • Performance tuning suggest by OEM.
  • Updating and maintenance of Availability, Capacity management.
  • Risk Analysis and Providing mitigation planning.
  • Continual Service Improvement Planning and executions.
  • Planning and execution of DR Drills based on availability of DR setup and recovery procedures.
  • Preparing, maintaining and updating of SOP and KBase.
  • Maintaining and updating of Infra AS IS / Infra Documents.
  • Incident / Problem / Change management.
  • Workflow management in VMWare Automation.
  • Should be able to perform technological updates / upgrades.
  • Monthly patch management & Vulnerability closure.

Roles & Responsibilities:

  • Maintenance of database of hardware/software maintenance service vendors, suppliers, communication service agencies and any other third party.
  • Service calls for maintenance and warranty vendors will be logged properly to track Vendor SLA.
  • Coordinate, escalate and follow up calls as and when necessary.
  • Maintaining database of the various vendors with details like contact person, telephone numbers,
  • Escalation matrix, response time and resolution time commitments etc.
  • Logging calls with vendors.
  • Coordinating with the vendors to get the problems resolved.
  • Escalating problems, if required.
  • Driving the vendor and technical team for the detailed Root cause analysis.

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