SGunited Jobs Systems Engineer/Windows Server 2019

2 weeks ago


Singapore ITCAN PTE. LIMITED Full time
Roles & Responsibilities

Responsible for gathering business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design.

1) Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design.
2) Plan, design, install, test & implement systems in accordance to specifications& service level. Where relevant, perform the necessary system programming& configuration.
3) Manage systems changes through established change request process &provide status reports to the relevant parties.
4) Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
5) Conduct root cause analysis & implement pro-active measures. Monitor effectiveness of implemented measures.
6) Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & availability.
7) Monitor the agreed service level (.e.g. service request, system availability), document & maintain the configuration of the systems; provide regular reporting to relevant parties.
8) Plan & implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
9) Provide systems related technical advice to customers or project team.
10) Ensure the management of
ICT systems adhere to established ISO20000 and ISO27001 processes/ procedures,
ITIL best practices and methodologies where applicable.
11) Manage budget, resources and schedule for system implementation /operation activities
12) Established facility management standards/best practices to ensure operation consistency across project/facility management teams.
13) Evaluates internal & external business environment to develop long-term strategy for the unit/organization.

14) Advise on technology adoption based on business & technical consideration.
Tell employers what skills you have

System Implementation
Windows Servers
Troubleshooting

ICT
Hardware
Active Directory

DHCP
VMware
Root Cause Analysis
Administration
Windows Server Administration
Service Level
Strategy
Windows Server Update Services
Microsoft Windows Server

WSUS
Windows

ITIL
Disaster Recovery
Windows Server Hyper-V

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