Operations Coordinator

2 weeks ago


Singapore Ceva Logistics Full time
CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world.

Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision:
to be a Top 5 global 3PL._

  • We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to cocreate value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement._
  • DARE TO GROW Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you "Dare to Grow" with us?_
  • YOUR ROLE_
  • Reporting to the CEVA Lead Logistics Control Tower Ops Supervisor or Manager. This role is responsible for management of Client's orders to ensure successful origin order for outbound shipments. Primary function includes followup with supplier orders, perform order amendments, ASN, ISF validation, origin consolidations, 3rd party carrier management and milestone management. Ensure timely escalation of issues and manage supply chain disruptions. Maintain and provide timely and accurate shipment visibility per Client's requirements. Responsibility includes training and coaching of Client's vendors to ensure performance objectives. Ensures SOP alignment to customer expectations and CEVA agreed standards of performance. This position also supports optimizing productivity levels, continuous improvement and cost control initiatives.
  • WHAT ARE YOU GOING TO DO?_
  • Effective communications with all stakeholders
  • Manage disruptions and emergencies that present risk to the supply chain
  • Monitor KPIs and continuous improvement opportunities
  • Ensure adherence to established work standards and work processes
  • Ongoing onboarding and training of vendors SOP and systems use
  • Implement changes to processes or policies as determined by the process owners
  • First point of contact for all operational issues with the Client
  • Track compliance performance of 3PL providers and carriers
  • Support the preparation of periodic reporting, monthly reviews and quarterly business reviews
  • Ensure quality metrics are achieved including on time performance and data accuracy
  • Suggest corrective actions as necessary to prevent / address issues as they arise
  • WHAT ARE WE LOOKING FOR?_
  • Equivalent of a Diploma or higher in Logistics, Supply Chain Management, Business, Science, Engineering or equivalent
  • Good working knowledge of Microsoft Office
  • Excel, PowerPoint and Word
  • Good written, verbal communication skills in English and Mandarin to liaise with Mandarin speaking clients preferred
  • Ability to interact with people of cross functional and diverse backgrounds
  • Ability to work under pressure in a fastpaced environment
  • Strong organizational and time management skills with ability to multitask, manage multiple projects and set priorities
  • Ability to maintain a positive and flexible attitude in the workplace.
CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic.

We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

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