Saas Technical Consultant
1 week ago
Operating from our 19 offices, 3 000 Murexians from over 60 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world.
Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment.
Key responsibilities:
- Manage the delivery of infrastructure and IT services to SaaS clients ontime, onspecs.
- Work with providers to adhere to security best practices related to cloud infrastructure.
- Monitor and support current client's infrastructure and ensure the quality and stability of the MX.3 platform.
- Provide support ticket followup until resolution with clear communication.
- Work on infrastructure delivery procedures including regular performance reviews, user and access management, capacity management, vulnerability management, etc.
- Follow team processes and propose improvements.
- Plan and supervise standard hardware, patching, and upgrade maintenance (Windows, Linux, DB...) with providers.
- Identify recurrent issues and escalate/work with relevant experts to resolve them.
- Bachelor's in computer science, Computer Engineer, Information Technology, or related discipline years of experience in a Networking or Infrastructure support role.
- 2+ years of demonstrable, professional Cloud Infrastructure experience in AWS.
- Proficient in computer networking applied to cloud environments.
- Scripting and developing automation in Python or Bash, Terraform, Ansible or similar programming languages.
- Cross-domain technical knowledge including but not limited to: Linux and Windows Server operating systems
- Virtualization, containerization, and orchestration technologies
- Relational Database administrations and advanced queries
- Demonstrated ability for continuous learning and improvements.
- Excellent communication skills and good analysis and synthesis capabilities
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