Retail Design Executive

1 week ago


Singapore B.P. DE SILVA JEWELLERS PTE. LTD. Full time

Customer Service and Sales:

  • Being a brand ambassador, reflecting the company core values.
  • Ensuring the very best levels of customer service, building trust one customer at a time.
  • Offering a personal shopping and styling experience to our clients.
  • Delivering the monthly and seasonal sales targets and working closely with the team to do so.
  • Ensuring that the flagship is kept clean, neat and tidy at all times for best customer experiences.
  • Ensure visual merchandising is displayed neatly at all times.
  • Ensuring that customers are added to the Client Database.
  • Ensuring timely followup of customer requests/communications
  • Managing after salesservice of clients
  • Supporting with administrative tasks where necessary

Design and Creation:

  • Being part of the design process in relation to fine jewellery collections, oneofakind pieces and bespoke items, collaborations and special projects that build on the B.P. de Silva aesthetics and storytelling.
  • Working closely with the design and production team to understand and challenge limitations of the manufacturing process.
  • Document case studies to capture important takeaways from production meetings and support the design/production library of content.
  • Keep up to date with luxury jewellery trends, new collections and price points of other jewellers to ensure we are creating within the market segments we are competing with.
  • Support with graphics where needed for the other departments
- sketch out ideas, sometimes using computer-aided design (CAD), to help the client visualise the finished design

Attitude:

  • A highly motivated and competent individual that is driven by targets
  • Passion for People, Design, Jewellery and Gemstones
  • A selfstarter able to set the standard by their own professionalism and attitude.
  • Comfortable working in a fast paced retail environment.
  • Must be energetic, selfmotivated and selforganised.
  • Willingness to work hard and always have the intention to drive the business forward.
  • Being able to work on several tasks at a time.
  • Be capable of working to deadlines / ability to prioritise / optimal time management.

Skills:

  • Degree/diploma from jewellery technical/design program
  • Prior or current experience in jewellery design for 2 to 3 years
  • Attentive to detail and quality
  • Gemmological Certification or Qualification preferred
  • 3D printing Knowledge will have an added advantage
  • Computer Aided Manufacturing (CAM) preferred

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