Assistant Front Office Manager

2 weeks ago


Singapore THE OUTPOST HOTEL SENTOSA Full time

Responsibilities:

  • Assist Front Office Manager in daily operations
  • Recommend areas of improvements in processes and strategies
  • Prepare the longterm and shortterm strategies and plan, budget and forecast the department together with the Front Office Manager
  • Be proactive and resourceful in the analysis of trends, changing needs and guest expectations in terms of accommodations, services and facilities
  • Inspect guest rooms, public areas, lobby and other facilities periodically in order to maintain a consistently high level of standards
  • Work with Housekeeping to maintain an effective level of service and cleanliness in guestrooms and public areas
  • Work with Security to ensure efficient surveillance of the property and proper reporting/followup of incidents

Requirements:

  • Diploma in any field
  • At least 5 years of relevant experience
  • Team player with positive attitude, enthusiasm and initiative
  • Knowledge in Opera System will be advantageous
  • Execellent communication skills and customer service


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