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Operations Executive

3 months ago


Singapore EMMA II PTE. LTD. Full time

Responsibilities:

  • Represent Evolve MMA's brand and display thorough knowledge of Evolve MMA's products and services when dealing with potential and existing customers
  • Provide excellent customer service to potential and existing customers (front line)
  • Ensure Evolve MMA academy's operations run smoothly by coordinating between departments
  • Manage the overall standards of cleanliness, service experience, maintenance, class schedules and events of the academy, as well as, assist with administrative tasks as required
  • Proactively work on customer issues assigned via Evolve MMA's internal systems
  • Investigate membership issues, including assistance with finance matters

Requirements:

  • Excellent communication skills written and verbal
  • Time management and problemsolving skills
  • Attention to detail
  • Ability to work independently and within a team
  • Able to work retail hours including weekends and public holiday on a 5 days work week basis

Perks:

  • Medical Insurance provided
  • Complimentary training at all Evolve MMA locations (spouses included)
  • Annual leave of 18 days per year
  • Annual retreat at an exotic destination (all paid expenses from luxury accommodations, transportations, food and beverages, tourist attractions etc.) arranged by the Company
  • Tickets to ONE Championship Singapore for you and your significant other