Relationship Manager

2 weeks ago

Singapore HSBC Full time

  • Job description

Some careers have more impact than others.


If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.


Commercial Banking provides international financial services solutions that support businesses ranging from large corporates to mid-market enterprises in a variety of industry sectors all over the world.

Leveraging the strength, scope and expertise of our global product network, Commercial Banking is positioned as an essential partner to large and mid-market enterprises seeking to maximise their potential internationally, offering streamlined business access to HSBC's international network and broad range of market leading banking products and services.

We are currently seeking a high calibre professional to join our team as a
Relationship Manager - Business Banking.

Principal Responsibilities


The Relationship Management role provides dedicated relationship management to a portfolio of customers with accountability for sales, service, risk and operational delivery.

Relationship Managers may be located in fields of Business Banking, Commercial Banking, Global Banking, Private Banking or Product Sales.

This role will have internal and external stakeholders. Internal stakeholders may include Sales, Product Development, Risk & Compliance teams.

The remit may range from an area within a country or multiple countries.

The tasks for this role will include some or all of the following:

  • Focus on growing the business sustainably, by identifying opportunities to expand a portfolio and broadening client relationships by leveraging HSBC's extensive network
  • Drive revenue growth through understanding customer needs and by adopting a needsbased approach which engages clients and increases new business
  • Effectively manage work and support resources to increase quality and time of client visits opportunities
  • Collaborate with Group colleagues to deliver appropriate needsbased solutions for customers
  • Build a strong understanding of the client's business and industry to promote insights, enrich client conversations and deliver fair outcomes
  • Deepen understanding of the client through proactive credit risk assessments and customer due diligence reviews
  • Confidently manage financial crime risk throughout the client lifecycle by identifying, assessing, accepting, monitoring, escalating and mitigating risk
  • Ensure adherence to all applicable operational risk HSBC Standards and policies, reporting any breaches in accordance with local procedures
  • Keep abreast of developments, products and offerings from HSBC, competitors and market changes
  • Ensure prompt escalation or sharing of relevant information relating to the client, so that members of the client coverage team can form and maintain a comprehensive understanding of the risks to HSBC by the client
Requirements

  • Understanding of risk management
  • Some understanding of credit
  • Analytical and financial skills
  • Ability to work without constant direction
  • Good organisational and time management skills.
  • Ability to interact with all levels of commercial customers
  • Good interpersonal skills
  • Good communication skills, both oral and written
To be considered for this role, the relevant rights to work in Singapore is required.

You'll achieve more when you join HSBC.
Issued by The Hongkong and Shanghai Banking Corporation Limited.

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