Legal Policy Operations: Child Safety Specialist

2 weeks ago


Singapur, Singapore TikTok Full time

About the team

  • As a Child Safety Operation Specialist within the Trust & Safety Team, you'll be part of a global team that ensures the timely detection and removal of content across a broad spectrum of online child endangerment, such as child sexual abuse and exploitation.
  • Through close partnerships with Legal, Policy, and Product & Process teams, you will manage global time-sensitive escalations and child endangerment incidents to protect our online community.
  • You will also work closely with internal teams to create and streamline business and operational processes, develop detailed documentation and process diagrams, and increase overall operational efficiency to ensure our products are free of any violative content.
  • The team is seeking a candidate with a strong work ethic, excellent judgment, exceptional partnering skills, and a passion for protecting children.

Note:

  • This position will include reviewing content and writing policies for some materials that may be considered sensitive.

Responsibilities

  • Demonstrate operational excellence on a team that evaluates risk, threats, and user safety in time-critical escalations.
  • Be aware of and willing to operate in a work environment with sensitive content, including child sexual abuse and exploitation, and other content that may be considered disturbing.
  • Review user escalations related to the most vulnerable in our community.
  • Review and assess inbound escalations from Law Enforcement and other teams.
  • Execute instant decision-making while analyzing various factors, including imminence of danger, sensitivities, and graphic content, and coordinate with internal and external partners, including law enforcement, to ensure user safety.
  • Availability to work on weekends on a rotational basis or a regular schedule.

Minimum Qualifications

  • English proficiency as the working language.
  • Up to 5 years hands-on experience in an Investigative or Trust and Safety Analytical role.
  • Experience in reviewing or being exposed to sensitive content, with a deep understanding of removal workflow calibrations and escalations management.
  • Experience in Trust and Safety issues or similar fields, and types of online abuse.
  • Proven ability to analyze information, assess threats and risks, and make important decisions independently under pressure.
  • Excellent communication skills, adaptability in communication style, and problem-solving skills.
  • Passionate about protecting children.

Preferred qualifications

  • Experience with Crisis Management, Government Agencies, or Law Enforcement.
  • Knowledge of child safety policies and legislation.
  • Experience with social media, analytical tools, and online research.

Trust & Safety recognizes the challenges of keeping our platform safe, which can be both rewarding and demanding.

We provide comprehensive programs to support physical and mental wellbeing, involving employees in decision-making for a collaborative and innovative approach.



  • Singapur, Singapore TikTok Full time

    About the team As a Child Safety Operation Specialist within the Trust & Safety Team, you’ll be part of a global team that ensures the timely detection and removal of content across the broad spectrum of online child endangerment, such as child sexual abuse and exploitation. Through close partnerships with Legal, Policy, and Product & Process teams, you...


  • Singapur, Singapore TikTok Full time

    About the team As a Child Safety Operation Specialist within the Trust & Safety Team, you’ll be part of a global team that ensures the timely detection and removal of content across the broad spectrum of online child endangerment, such as child sexual abuse and exploitation. Through close partnerships with Legal, Policy, and Product & Process teams, you...


  • Singapur, Singapore National Highway Traffic Safety Administration Full time

    Summary You will serve as a Senior Highway Safety Specialist and report to the Chief, Enforcement and Justice Services Division, in the Research and Program Development (RPD) Office, within the Office of Safety Programs (OSP). The office has national responsibility for developing and improving highway safety programs aimed at increasing equitable...


  • Singapur, Singapore Careers@Gov Full time

    Join Us in Shaping a Safer Digital Future for Singapore! Position: Policy Operations Manager, Online Safety Organization: Infocomm Media Development Authority (IMDA), Singapore Are you passionate about creating a secure and trusted online space for Singapore? Do you envision a role where your skills contribute directly to the safety and well-being of online...


  • Singapur, Singapore TikTok Full time

    About the team As a Law Enforcement Response Specialist, you will be responsible for analyzing and addressing time-sensitive legal process and inquiries regarding user data from law enforcement in the APAC region and Rest of World countries. You will work in a global and cross-functional team to ensure user safety on the platform and mitigate legal risk....


  • Singapur, Singapore Careers@Gov Full time

    With the aim of creating a safe and trusted online environment for Singapore, IMDA is looking for a Senior Manager/ Manager / Assistant Manager (Policy Planning) to join IMDA’s Online Communications Office, which: a)Designs, operationalises and enforces IMDA’s online content regulations relating to Online Safety and Misinformation b)Engages...


  • Singapur, Singapore Careers@Gov Full time

    With the aim of creating a safe and trusted online environment for Singapore, IMDA is looking for a Manager / Assistant Manager (Policy Compliance) to join IMDA’s Online Communications Office, which: a)Designs, operationalises and enforces IMDA’s online content regulations relating to Online Safety and Misinformation b)Engages stakeholders within...


  • Singapur, Singapore TikTok Full time

    About the team : Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community. The Trust & Safety Policy team develops and reviews our community policies to promote a positive and safe environment...


  • Singapur, Singapore X Full time

    Job DescriptionWe are seeking a detail-oriented, flexible, and proactive person, with a gift for prioritizing multiple tasks in a high-demand environment! If you fit this description, you should join our Legal Policy team in our X Singapore office! What You’ll Do:Legal Policy seeks a goal-oriented, focused person to join our team in Singapore and help...


  • Singapur, Singapore TikTok Full time

    About the Team:Our Trust & Safety team is dedicated to maintaining a secure online community. We've heavily invested in human and machine-based moderation to swiftly remove harmful content, often before it reaches our wider community. The Trust & Safety Policy team is responsible for developing and reviewing community policies to foster a positive and secure...


  • Singapur, Singapore Google Asia Pacific Pte. Ltd. Full time

    PRODUCT AREA20th century laws don't always solve 21st century problems, and Google Legal crafts innovative approaches for working with some of the toughest legal challenges of the information age. Whether you're a patent attorney, an intellectual property expert or an engineer headed to law school, Google Legal lets you address unanswered legal quandaries...

  • Health, Safety

    4 weeks ago


    Singapur, Singapore JLL Full time

    JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and...

  • Legal Counsel

    4 weeks ago


    Singapur, Singapore TikTok Full time

    About the team Our legal team provides key support for all TikTok’s innovative initiatives, state-of-the-art products, and integrated platforms servicing our global video market. We help our technological and business teams enable their vision by providing integrated legal guidance and support. As a result, the TikTok team is growing fast and is seeking...


  • Singapur, Singapore TIKTOK PTE. LTD. Full time

    TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.\t \t\tTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New...


  • Singapur, Singapore TikTok Full time

    About the team As a Law Enforcement Emergency Response Specialist, you will play a pivotal role in protecting our global community by tackling sensitive content and processing reports of content infringement. Responsibilities- You'll demonstrate operational excellence on a team that evaluates risk, threats, and user privacy in a world centered around...


  • Singapur, Singapore Zurich Insurance Company Full time

    Job Title: Policy Admin Specialist Location: Singapore The Opportunity : As a Policy Admin Specialist, you will carry out policy administration for Commercial Insurance business with high levels of quality and efficient outputs, including other admin work. The role will involve working very closely with the Underwriting team to ensure smooth...

  • Health, Safety

    3 weeks ago


    Singapur, Singapore Jones Lang Lasalle Property Consultants Pte Ltd Full time

    What this opportunity involves:We are looking for a Health, Safety & Security (HSSE) Specialist to join our account team! The HSSE Specialist will develop, document, and implement programs to deliver Environmental, Health and Safety. The programs must assure systematic plans for daily management and improvement with effective reporting and progress review...


  • Singapur, Singapore TikTok Full time

    About the team As an Emergency Response Triage Specialist, you will play a pivotal role in protecting our global community by tackling sensitive content and assessing risk in livestream escalations. ResponsibilitiesTriage responsibilities:- You will bring operational excellence to a team that handles a large volume of Livestream Escalations and evaluates...


  • Singapur, Singapore Kk Women's And Children's Hospital Pte. Ltd. Full time

    The Department of Child Development provides specialist diagnostic and intervention services to preschoolers who have developmental, emotional, and/or behaviour needs. We support children with a range of conditions such as autism, speech and language disorders, global developmental delay, Attention Deficit Hyperactivity Disorder (ADHD), anxiety, selective...


  • Singapur, Singapore ABBVIE OPERATIONS SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesPurposeSupport site management in overseeing the quality system execution in the manufacturing and production areas consistently.Observe, document, discuss, and report any quality issues related to the manufacturing process.Ensure the highest quality and compliance of released batches at the AbbVie Operations Singapore, Tuas Singapore...