Singapore Receptionist

2 weeks ago


Singapore Trafigura Full time

Main Purpose:
The Receptionist must understand the importance of creating a positive and professional first impression on callers and visitors.

To provide a concierge image of:

  • Being helpful and approachable to our guests and internal staff
  • To focus and to provide the very best in "guest service"
  • Reception areas must always be in a clean and neat environment

Knowledge Skills and Abilities, Key Responsibilities:

Knowledge, Skills and Abilities

  • Minimum 3 years of relevant experience
  • Ability to communicate effectively
  • Ability to work in diverse environment
  • Understand the necessity for confidentiality
  • Motivated, Enthusiastic, Organised and ability to multitask
  • Relevant experience with good telephone etiquette
  • Min Diploma and above

Key responsibilities

  • Attend to phone calls and transferring them to the appropriate person or department. Taking messages and forwarding them to the appropriate person, if needed.
  • Backup Receptionist during the one hour lunch break and absences when required.
  • To maintain registers of courier transactions and outgoing mails and reconciliation with Accounts.
  • To coordinate outgoing and incoming courier pickups and deliveries.
  • Updating of phone directory.
  • Collection of mails from post boxes and date stamp all incoming mails for distribution.
  • To record the operation of equipment such as coffee machine, kitchen appliances, boarding room equipment as well as all the equipments in the meeting rooms.
  • Assist in the booking arrangement of meetings and video conferences setup.
  • Respond to requests in changing of lighting tubes, airconditioning, toilet malfunctioning, etc.
  • Assist in bookings of taxis and restaurants.
  • Attend to guests, serving of beverages and meals.
  • Ordering and collection of food for Breakfast/Lunch meetings and Board meetings.
  • Setting up tables and arranging chairs for meal services.
  • Attend to walkin visitors at Reception.
  • Ascertain purpose of visit and inform staff accordingly.
  • Issue visitor passes and ensure all visitors are escorted into the office premises by staff.
  • Attend to and sign for registered/couriered mails and parcels and redirect them to departments or to the recipient.
  • Ensure that all meeting rooms and front lobby areas are cleaned and wellmaintained and all chairs and sofas are neatly arranged and the tables are cleared of drinks.
  • To keep the reception area to a high standard and maintain stacks of company publications on display shelving.
  • Able to work on some weekends for events and meetings.
  • To assist with catering orders for events and meetings.
  • To render support during BCP exercise.
  • To assist the Chief Fire Warden in the event of Fire Evacuation Exercise.

Key Relationships and Department Overview:

  • Vendors
  • Internal and external stakeholders
About Us
Founded in 1993, Trafigura is one of the largest physical commodities trading groups in the world. At the heart of global supply, Trafigura connects the world with the vital resources it needs.

Through our Oil & Petroleum Products, Metals and Minerals, and Power and Renewables divisions, we deploy infrastructure, skills and a global network to move commodities from where they are plentiful to where they are needed most, forming strong relationships that make supply chains more efficient, secure and sustainable.


Trafigura also owns and operates a number of industrial assets including a majority share of global multi-metals producer Nyrstar and fuel storage and distribution company Puma Energy; and joint ventures Impala Terminals, a port and logistics provider, and Nala Renewables, a power and renewable energy investment and development platform.

With over 1,000 shareholders, Trafigura is owned by its employees and employs over 13,000 people working in 48 countries.
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