Golf Operations Executive
2 weeks ago
Job Requirements
- Handle incoming enquiries relating to golf and assist where possible to support all departments.
- Assist to take phone calls for time sheet bookings including weekdays and weekend bookings.
- Manage tee sheet bookings system.
- Monitoring Committees/VIP reserved flights weekly and inform varies departments of such bookings.
- Assist in counter duties including paging and announcing via PA system, checkingin members guests. calls/enquires.
- Prepare monthly golf rounds, statistics and revenues for Green's Meetings.
- Handle golf course incidents.
- Prepare Green's Meeting Minutes.
- Manage registration and scoring for all events.
- Attend operational meetings when required.
- Prepare letters for handicapping reduction based on SGA guidelines.
- Responsible to attend training with other employees ensuring they have the necessary skills to perform their duties with maximum efficiency.
- Conduct weekly golf ops meeting.
- Handle SGA Interclub League (ICL).
- Oversee Reciprocal & Affiliation club golf bookings.
- Prepare staff roster.
- Supervise buggies maintenance & buggy cleaning staff.
- Conduct random check on driving range operations.
- Conduct yearly appraisals for rank & file staff.
- Assist in completing the balance scorecard and SMART Goals.
- Oversee the daily sales summary and submit to finance in timely manner.
- Any other Adhoc duties as deemed fit by the Club.
Qualifications
- Min GCE 'O' level or equivalent
Experience
- Minimum 3 years of relevant work experience
- Good interpersonal and communication skills
- Proficient in Microsoft word, Excel & Power Point
- Proficient in English spoken, reading & written
- Customer Service Oriented
- Golf background experience is a must
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