Teamleader

Position: Team Leadership

Location: Opportunity in New Zealand

Reporting to: Regional Manager

Direct Reports: Key Service Providers, Service Providers, Interns

Caseload:

• Small team (1-3 FTE staff): 75% caseload (6 billable hours/day or 30 billable hours/week)

Medium team (4-6 FTE staff or service complexity i.e. 7 day inpatient service): 70% caseload (5.6 billable hours/day or 28 billable hours/week)
- Large team (7+ FTE staff): 50% caseload (4 billable hours/day or 20 billable hours/week).
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Business: "Business is a passionate company in the business of Well-being. We use the Four Corners of Health to deliver a truly holistic approach to Transformative Rehabilitation. This identifies and delivers the best pathway to well-being tailored specifically to our clients so they enjoy the freedom to participate fully and live successfully."

At Business we embrace diversity and welcome people from all gender identities, ages ethnicities, sexual orientations, religions and those with disabilities.

We are pro-equity organisation with focus on improving Māori and Pasifika health outcomes in our local communities.

Business holds the following values which frame its service delivery:

Expert:

Business aspires to provide services with a level of expertise which leads the field.

This means adopting both an evidence based practice approach, and a practice based evidence approach to delivering healthcare and wellbeing services.

We use service data to provide both qualitative and quantitative feedback to analyse the way we provide services, and feed this into a continuing professional development and innovation framework.

This fosters an ability to innovate and adapt to change.

We think outside of the square, trying new initiatives, encouraging sensible risk and tolerating occasional failure as a learning opportunity will allow a culture of innovation leading to an exciting and dynamic workplace.

We stay one step ahead of our competition and stay motivated to deliver cutting edge services.

Business operates under a culture of innovation which will allow for the organic evolution of quality service provision, cost efficient operating structures, new service development, and new solutions to old problems.

Bespoke:

Every service we provide must be tailor made to meet the needs of our customer. It's simple. A cookie cutter, box ticking paint by numbers or copy and paste approach has no business in our business.

We go out of our way, think outside of the square and do what it takes to meet the dynamic needs of our diverse clientele.

Holistic:

A holistic service considers a bigger picture view of a situation or environment.

Framing all that we do with the need to take an all-encompassing approach will help us to address the bigger picture needs of our clients, our industry, our partners and ourselves.

Our clients will feel that all factors contributing to their needs and the results that they have been considered and addressed they have received a service which involves a multidimensional, multidisciplinary, needs oriented approach rather than a systemized and process oriented service.

Reviews of business operations will take into account more than simply financial information, and our strategic plan will operate with foresight and proactive planning.

We will all be incentivized based on what drives us, rather than simply organizational needs or financial drivers.

We will all be encouraged to develop skill sets and competencies in a wide range of areas, rather than a simple one-dimensional approach to service delivery.

Job Purpose:

The key goal of the team leader is to support the day to day operational management of their team.

The main focus is on building and sustaining a high performing team that will support the strategic business plan of their region.

Key Responsibilities:

Leadership:

• Lead and implement Four Corners Approach. Facilitate "being the brand"
• Actively embody Business's Values, Vision and Purpose
• Presence of the "Business Way". Be the way, inspire and challenge staff to become the way
• Inspire engagement and professionalism and deliver coaching on this
• Promote above the line and solutions focused behaviour
• Inspire holistic view and a culture framed by values of our organisation
• Collaborate with Regional manager to build and sustain a high performing team locally and as connected to the region and wider business

Staff:

• Manage employed staff and designated contractors including supporting RM with leave management
• Contribute to strategic plans to develop optimum workforce capabilities
• Lead quarterly and annual performance reviews and manage staff's professional development

- with support for RM

• Provide professional supervision and mentoring within discipline as required
• Participate in interviews and reference checking

- (below) Inspire professionalism and coach in professionalism

Client:

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