Dc Team Lead
2 weeks ago
Requirements:
Bachelor's degree in Information Technology, Computer Science, or a related field.
Strong technical knowledge of data centre infrastructure, including servers, storage systems, networking, cooling, and power systems.
Familiarity with data centre standards and best practices, such as TIA-942, Uptime Institute Tier Classification, and BICSI Data Centre Design.
Solid understanding of ITIL framework and experience in implementing IT service management processes.
Strong problem-solving and decision-making abilities, with a focus on maintaining operational uptime and resolving critical incidents.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal teams, stakeholders, and vendors.
Knowledge of data centre security, including physical access controls, surveillance systems, and disaster recovery procedures.
Responsibilities:
Lead and manage a team of data centre technicians, providing guidance, coaching, and support to ensure operational efficiency and high-quality service delivery.
Oversee the installation, configuration, and maintenance of data centre infrastructure, including servers, storage systems, networking equipment, and power distribution units.
Develop and enforce data centre policies, procedures, and best practices to ensure optimal performance, security, and compliance.Monitor and maintain data centre uptime, availability, and capacity to meet service level agreements (SLAs) and customer requirements.
Coordinate with vendors, suppliers, and internal teams to procure and deploy necessary hardware, software, and equipment for data centre operations.
Conduct regular audits and inspections to ensure adherence to data centre standards, safety protocols, and regulatory compliance.Implement and maintain effective monitoring and reporting systems to track key performance indicators (KPIs) and identify areas for improvement.
Collaborate with cross-functional teams, such as network engineers, systems administrators, and security specialists, to address data centre-related issues and support project deployments.
Manage data centre incidents, including troubleshooting and resolving hardware or software failures, network connectivity issues, and power disruptions.Stay current with industry trends and advancements in data centre technologies, recommending and implementing innovative solutions to optimize performance, reliability, and cost-efficiency.
Bachelors DegreeMinimum of 2 year(s) experience needed for this position
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