Global Client Administrator

2 weeks ago


Singapore THE BANK OF NEW YORK MELLON Full time
In this role, you'll make an impact in the following ways:

  • Provides a high level of client service to the firm's institutional clients from an invoicing, cash/trade processing, debt service payments, compliance monitoring perspective
  • Manage moderately complex transactions and processes on a daily basis.
  • Investigates errors in client accounts and statements. Routes issues that cannot be addressed at point of contact to appropriate team, in accordance with documented procedures.
  • Reviews daily open items to ensure proper followup and closure.
To be successful in this role, we are seeking the following:

  • Bachelor degree (preferred) with 1-3 years in the financial services industry or Corporate Trust experience.
  • The position requires that the individual demonstrate a strong attention to detail, the ability to quickly identify and escalate problems, possess strong decisionmaking and organizational skills, and the ability to take initiatives and to communicate effectively with Client Service Managers, Workflow Specialists, Team Leaders, internal shared service partners and with internal and external clients.
  • The Trust Administrator should have strong written and oral communication skills.


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