Full-Time Receptionist
3 weeks ago
Full-time (5 days a week, including weekends)
We are seeking an individual to join our team as a Receptionist at our training centre located in town (Somerset). The ideal candidate will play a crucial role in ensuring the smooth operation of our training facility and providing excellent support to our learners. This position involves a variety of tasks ranging from facility management to student interaction.
Responsibilities:
Facility Management:
- Ensure the training center is tidy and all rooms are prepared for the next day's classes.
- Monitor and replenish supplies as needed.
Daily In-processing of Learners:
- Welcome learners in the morning and facilitate the smooth check-in process.
- Provide necessary information and assistance to learners as they arrive.
Student Registrations:
- Assist learners with the registration process when they visit the center.
- Manage and organize student records with accuracy.
- Promote and recommend courses to potential and existing learners for new courses to enroll in
Backend Enrollment Processing:
- Process student enrollments in the backend system.
- Follow up on payment status and communicate with learners regarding outstanding balances.
Attendance Confirmation and Follow-ups:
- Call learners to confirm their upcoming attendance for classes
- Conduct regular reminder calls to ensure learners are prepared for their sessions.
- Follow up on any attendance-related issues or concerns.
Requirements:
Must be available to work on both Saturdays and Sundays.
Previous experience in a receptionist or administrative role is preferred.
Strong organizational skills and attention to detail.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Proficient in basic computer applications.
Flexibility to adapt to changing priorities and handle multiple tasks simultaneously.
If you are a motivated individual with a passion for providing exceptional customer service and contributing to the success of adult learners, we encourage you to apply. Join our team and be a vital part of our commitment to delivering high-quality training experiences.
Tell employers what skills you have
Front Office
Microsoft Office
Microsoft Excel
Ability To Work Independently
Interpersonal Skills
Exceptional Customer Service
Data Entry
Public Relations
Attention to Detail
Preparedness
Administrative Support
Microsoft Word
Customer Service
Scheduling
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