International Service Engineer

3 weeks ago

Singapore ALFA LAVAL SINGAPORE PTE LTD Full time
Roles & Responsibilities

Who You Are

You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige.

If the above sounds like you, this position might be just what you’re looking for

About The Job

Help customers with technical operating issues by carrying out troubleshooting and field service requests submitted through the International Marine Service Desk. The International Service Engineers for Water, Wind & Fuel Systems will provide technical support for the Alfa Laval Boiler System.

Job Description

Follow to all safety procedures and promptly report any unsafe practices or incidents.

  • Perform planned service, commissioning, and troubleshooting for Alfa Laval systems on board vessels, including Ballast Water Treatment (PureBallast), High-Speed Separators (HSS), Fuel Conditioning Modules (FCM), Freshwater Generators (FWG), and other equipment.
  • Prepare for service jobs by following the Standard Operating Procedures (SOP) to ensure efficient execution.
  • Travel domestically and internationally to service jobs on board vessels, with the potential to sail with the vessel if required.
  • Execute maintenance, repair, advanced troubleshooting, commissioning or other related services onboard.
  • Communicate effectively with customers in English to ensure clear understanding and satisfaction.
  • Document all work performed, and conclusions drawn while on board, and ensure that service reports are signed by the customer.
  • Identify potential improvements, including sales leads, and provide advice to customers, passing relevant information to the organization.
  • Contribute to the development and improvement of Standard Operating Procedures (SOPs).
  • Provide formal training to peers and customers, assist in developing of training material and content.
  • Proactively seek central support through ServiceNow or direct networking contacts and share findings with the team to keep colleagues informed.
  • Be available to respond to emergency service requests, providing timely technical support to minimize vessel downtime.

Main Competencies

Decisiveness & Execution

  • Be solution driven and focus on achieving results and ensure that key objectives are met.
  • Take responsibility for actions with a ‘can-do’ attitude.
  • Influence events actively and make tough decisions when required.
  • Identify urgent decisions and make decisions under pressure.
  • Take calculated risks on the basis of adequate information and analysis.

Customer focus

  • Put the customers first and be eager to please them in line with company standards.
  • Go out of the way to ensure that individual customer needs are met.

What You Know

  • High school diploma or higher, bachelor’s degree or similar in Marine Engineering a plus.
  • 5+ years field service experience on board vessels familiarity with industry regulations and standards, as well as marine mechanical and electrical systems.
  • Fluent in English, both verbal and written.
  • Good cross-cultural communication skills.
  • Experience from working in an international context and across borders with colleagues and customers from other cultures.
  • Good reporting skills. (using MS Word and Excel)
  • Experience of working in CRM systems and planning tools.
  • Understanding of marine separators, ballast treatment systems with electrical, mechanical and automation knowledge.

What’s In It For You

We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval’s future success.


Tell employers what skills you have

CRM
Field Service
Troubleshooting
Water
Treatment
Water Treatment
Electrical
Marine Engineering
Service Desk
Networking
Pressure
Customer Focus
ServiceNow
Commissioning
Mechanical Engineering
Technical Support

  • Field Service Engineer

    4 days ago

    Singapore INTERNATIONAL BEARINGS PTE. LTD. Full time

    Roles & ResponsibilitiesThe role plays a critical role in the technical sales process by providing expertise and support to customers. You will work closely with both the sales team and the engineering team to understand customer requirements and develop tailored solutions. Reporting to the Director of Sales, Domestic, you will lead our engineering...

  • SERVICE ENGINEER

    3 weeks ago

    Singapore RICHDALE INTERNATIONAL EXECUTIVE SEARCH PTE. LTD. Full time

    Roles & ResponsibilitiesJob Responsibilities: Able to carry out service and repair on complete range of Neles and other makes of control valves. You need to assist with inspection, installation, repair, upgrading, troubleshooting and overhaul of control valves and auxiliary equipment. Ability to communicate with sub-contractor including arrangement of...

  • service engineer

    3 weeks ago

    Singapore RICHDALE INTERNATIONAL EXECUTIVE SEARCH PTE. LTD. Full time

    Roles & ResponsibilitiesJob Responsibilities:Able to carry out service and repair on complete range of Neles and other makes of control valves. You need to assist with inspection, installation, repair, upgrading, troubleshooting and overhaul of control valves and auxiliary equipment. Ability to communicate with sub-contractor including arrangement of work...

  • Field Service Technician/Engineer

    3 weeks ago

    Singapore VALLOUS INTERNATIONAL PTE. LTD. Full time

    Roles & ResponsibilitiesField Service Technician/EngineerAbout Vallous International:Vallous International combines strong IT engineering expertise with cutting-edge data center infrastructure solutions. Our mission is to deliver sustainable, efficient, and high-value solutions by adhering to industry best practices.We are committed to providing...

  • Field Service Technician/Engineer

    3 weeks ago

    Singapore VALLOUS INTERNATIONAL PTE. LTD. Full time

    Roles & ResponsibilitiesField Service Technician/EngineerAbout Vallous International:Vallous International combines strong IT engineering expertise with cutting-edge data center infrastructure solutions. Our mission is to deliver sustainable, efficient, and high-value solutions by adhering to industry best practices.We are committed to providing...

  • International Service Engineer

    2 weeks ago

    Singapore PINDAREN GROUP SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesOur client, a leading player in the aviation and airport equipment industry, specializes in manufacturing and providing premium ground support equipment (GSE) for airports, airlines, and ground handlers worldwide. They are seeking a skilled and proactive Service Engineer to join their dynamic teamKey Responsibilities:Perform...

  • service support intern

    4 days ago

    Singapore POLYTRONIKS PTE. LTD. Full time

    Roles & Responsibilitiesinterns monthly + OT + Mobile + Allowancelocation: East, Ubi areaMon-Fri 0830-1730service support Interns duties vary but generally include :1. support workshop service2. daily maintenance, repair function3. support setup & testing chiller4. support, coordinate conference calls5. support onsite service 6. support, plan the current...

  • Field Service Engineer

    4 days ago

    Singapore MICHAEL PAGE INTERNATIONAL PTE LTD Full time

    Roles & ResponsibilitiesBe part of advanced technologies and solutions for power solutions. Be exposed to cutting-edge technologies and solutions.About Our ClientThe company provides cutting-edge tools such as battery monitoring systems, power grid monitoring solutions, and maintenance technologies designed to enhance the reliability, efficiency, and...

  • Library Service Delivery Manager

    1 week ago

    Singapore Public Service Division Full time

    **Company Overview:**The National Library Board (NLB) plays a vital role in nurturing a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore.We strive to provide excellent service delivery that improves the lives of the community. Our flexible, hybrid work environment offers rewarding...

  • Service Engineer

    3 weeks ago

    Singapore JOINTHIRE SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description:- Attend onboard for maintenance, inspection, repair, troubleshooting, and modification.- Manage field activities and schedule.- Resolve malfunctions.- Oversee repairs and technical improvements.- Install new systems and technology.- Ensure proper maintenance of onsite equipment.- Supervise and direct...

  • Service Engineer

    3 weeks ago

    Singapore HI-TECH MARINE & OFFSHORE PTE. LTD. Full time

    Roles & ResponsibilitiesResponding to customer service requests, diagnosing equipment problems and providing timely and effective solutions. Performing on-site repairs, maintenance and installations of equipment and machinery. Conducting preventive maintenance checks and routine inspections to identify potential issues and ensure equipment reliability. ...

  • Service Engineer

    3 weeks ago

    Singapore JOINTHIRE SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description:- Attend onboard for maintenance, inspection, repair, troubleshooting, and modification.- Manage field activities and schedule.- Resolve malfunctions.- Oversee repairs and technical improvements.- Install new systems and technology.- Ensure proper maintenance of onsite equipment.- Supervise and direct...

  • Engineering Intern

    2 weeks ago

    Singapore Johnson Controls Full time

    What you will do:We are seeking an Engineering Intern to join the Project Delivery, SEA. Reporting to the HVAC team, the intern will drive customer proposals, project plans, as well as document engineering designs and schematics with guidance from the team. The successful individual will work closely with stakeholders to identify project requirements, and...

  • Pilotage Services Coordinator

    1 week ago

    Singapore Public Service Division Full time

    About the JobThis role offers an exceptional opportunity for a seasoned mariner to make a meaningful contribution to the regulation of pilotage services and management of port infrastructure in the Port of Singapore.Key ResponsibilitiesPromote maritime safety by regulating pilotage services, upholding high standards of competence among pilots.Engage with...

  • Senior Customer Service Engineer

    2 weeks ago

    Singapore TATA COMMUNICATIONS INTERNATIONAL PTE. LTD. Full time

    Roles & ResponsibilitiesTATA Communications Service Operations Centre is the single point of contact for all customers of the International SOC division. Customer Service Engineers have the prime responsibility to receive, troubleshoot , resolve , escalate and close Customers incidents and requests, delivering superior customer service, Singapore business...

  • Software Engineering Intern

    1 week ago

    Singapore AMPOTECH PTE. LTD. Full time

    Roles & ResponsibilitiesAbout the companyAmpotech manages the electrified world with AI-enabled internet of things solutions. Headquartered in Singapore, Ampotech focuses on the built environment and energy-intensive industries in Asia, with the support of investors based in Singapore, Vietnam, and Indonesia.Why work with us?Since launching its first...

  • service engineer

    2 weeks ago

    Singapore AVS TECHNOLOGIES PTE LTD Full time

    Roles & ResponsibilitiesDUTIES OF SERVICE ENGINEERKey Responsibilities:Diagnoses, troubleshooting and resolving technical issues Perform installation and preventative maintenance of equipment Ask customers targeted questions to quickly understand the root of the problem Maintain good and smooth communication with customers through a series of...

  • it service engineer

    1 week ago

    Singapore DNLH RESOURCES Full time

    Roles & ResponsibilitiesOur client, a US listed multinational corporation and leader in its field, is seeking a suitable candidate to join as IT Service Engineer (internal job title for Deskside Support Engineer).Working with colleagues in the IT Team, the IT Service Engineer will:Provide deskside service to users; this includes diagnosing, troubleshooting...

  • Engineer Intern

    2 weeks ago

    Singapore OIP TECHNOLOGY PTE. LTD. Full time

    Roles & ResponsibilitiesYou will work alongside seasoned Engineering professionals and learn on the job while applying the theory you have learned in school.Internship duration: 3-6 months and if you like it, you may join us as a Full Time TraineeSingaporeans onlyResponsibilitiesAssist with technical tasks such as troubleshooting, testing, and repairing...

  • Service Engineer

    3 weeks ago

    Singapore DIRECT SEARCH ASIA PTE. LTD. Full time

    Roles & ResponsibilitiesKey ResponsibilitiesConduct regular inspections and maintenance of lifeboats, davits, and related safety systems in accordance with SOLAS and IMO standards.Perform load testing, release gear inspections, and condition assessments. Diagnose and repair faults in mechanical, hydraulic, and electrical systems.Ensure all repairs meet...