Network Operation Centre Engineer | Yearly Contract | Tuas | Up to $4200 + bonus

4 weeks ago


Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time
Roles & Responsibilities

  • Monitoring Alerts sent by Monitoring Tools
  • Work at heights (Training provided)
  • Log, update, and Progress tickets to resolution
  • Perform daily level health check for in scope infrastructure.
  • Work hand to hand directly with customer at site to handle queries, investigate incidents reported, resolve the incidents, apply fixes.
  • Perform level 1 basic troubleshooting for the Network based on the Work Instruction by Level 2 Engineers.
  • Escalate to next level engineers across platform if the incident/problems cannot be resolved.
  • Create Reports and meeting (daily, monthly and adhoc)
  • Work with Partner to engage and resolve technical issues and RMA
  • Maintain and update CMDB or Asset list
  • Follow-up next level engineers for the outstanding tickets
  • Follow escalation matrix during critical incidents or issues attention.
  • To assist the Team Lead/Operations Manager to train and guide junior team members

To Apply:


Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.


We regret to inform that only shortlisted candidates will be notified.


This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.


By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at dataprotection@persolkelly.com. Please feel free to contact us if you have any queries.


PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No : R22110511 | Teh Chee Hoong


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