VP - Infrastructure Support Manager (Windows and Linux)

3 weeks ago


Singapore TANGSPAC CONSULTING PTE LTD Full time
Roles & Responsibilities

You will be leading a technical support team of 5 members for a financial institution to provide system and application support for statement printing system

Responsibilities

  • Leading a team to provide level 2 support for server and database infrastructure
  • Ensuring smooth running of infra and application
  • Managing Incidents and issues related to applications under remit
  • Involved in leading the team to perform root cause analysis
  • Carrying out automation of processes
  • Ensuring timefly resolution especially for high severity incidents to business users
  • Provide management reporting
  • Ensuring processes are followed

Requirements

  • Min 12 years of experience with min 7 years in managing infrastructure support role
  • Prior experience in leading support team in banking industry is preferred
  • Comes from strong technical background, able to perform troubleshooting if required
  • A hands on lead / manager with current technical skills in windows, Linux and DB
  • Prior experience in automation using windows (scripting)
  • Experience in troubleshooting windows systems issues
  • Experience in vbscript is a plus
  • Good experience in incident and problem management
  • STrong analytical skills
  • Strong communication skills

Interested candidates please email your latest resume to subagio@tangspac.com


Tell employers what skills you have

Troubleshooting
Analytical Skills
VBScript
Root Cause Analysis
Windows Scripting
Problem Management
Application Support
Windows
Communication Skills
Banking
Linux
Infrastructure Support
Technical Support

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