Client Relations/Operations Manager

3 weeks ago


Singapore SOURCEO PTE. LTD. Full time
Roles & Responsibilities

Job Responsibilities:

  • Client Relationship Management:
  • Attend to client requests, concerns, and disputes promptly to achieve high levels of client satisfaction.
  • Escalate issues to relevant stakeholders and actively participate in resolution.
  • Operational Excellence and Performance Monitoring:
  • Conduct regular reviews with operational and production managers to analyze workflow and achieve high levels of operational excellence.
  • Oversee, monitor, record, and evaluate project performance against standards and targets in areas such as:Productivity, Cost control, Sales revenue...

Requirements:

  • Degree in Engineering / Science / Business
  • Minimum 5 years of working experience in a client relationship management role
  • Experience leading a team
  • Experience in operations or production environment

Tell employers what skills you have

Coaching
Listening Skills
Microsoft Office
Microsoft Excel
Operational Excellence
Inventory
Relationship Management
Store Management
Multilingual
Advising Clients
Customer Management
Budgeting
Automotive Technology
Financial Advisory
Customer Service
Cost Control

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