Senior Product Manager for reporting in ebanking and mobile banking, Channels
3 weeks ago
Your Role:
We are looking for a Product Manager to join our team to support in our mission to make it simple for our clients to understand their wealth in digital channels. As a Senior Product Manager you’ll be responsible for developing products that help our clients understand their wealth, investments and accounts. You’ll work with experts in data, design, engineering, marketing, operations and research to bring ideas to life. In your role you will:
· Be the champion for our clients.
· Create exceptional experiences that solve user needs and pain points.
· Collaborate with engineering, design, data, user research and marketing to identify, validate and deliver new opportunities.
· Set clear goals and track progress against targets.
· Use a data-driven approach to identify opportunities and optimise our clients experience.
Your team:
You’ll be working in the Crew Tell Clients About Their Assets. As a Crew we are responsible for all Client Reporting across UBS in all channels. Your pod is responsible for client reporting end to end in the digital channels (the app and ebanking), this includes ownership of balances, transactions, asset information, performance and much more
Your Expertise:
· You have a Masters degree or equivalent
· You have leadership and management experience, managing matrix teams
· You have experience 8 – 10 years of experience working with HNW clients, understanding their needs and goals when it comes to digital banking
· You have experience working with Figma, Design processes, product lifecycle, MS suite, digital banking applications
· You have a proven track record for delivering exceptional client centric experiences for complex clients
· You have a passion for excellent customer experience and find excitement in digital products.
· You are data-driven, obsessed with metrics, and committed to continuously improving your work
· You are a strong communicator, able to cut through complex problems and articulate key messages and decision points to a wide range of stakeholders
· You work well collaborating in a team with diverse skill-sets, across locations and with different personality types.
· You have a good sense of how to prioritise and able to thrive in an ambiguous space where you are have many incoming demands.
· You have the ability to stay on track, even when dealing with tight deadlines and high expectations
· You have extensive understanding of product management, product delivery and the product lifecycle
Tell employers what skills you have
Leadership
Customer Experience
Investments
Wealth
Marketing
Data Design
Product Management
Engineering Design
User Research
Banking
Articulate
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